Thu.Apr 25, 2024

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Oracle adds AI capabilities to its Fusion Cloud CX

CIO

Oracle is adding more AI capabilities to its Fusion Cloud CX that provides software for sales, marketing, and service teams across an enterprise, the company announced on Thursday. The new capabilities, based on the company’s OCI Generative AI service , include generative AI -assisted answer generation, assisted scheduling for field service, opportunity quality scoring, and seller engagement recommendations.

Commerce 885
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Understanding the Impact of Facebook Metrics API Deprecation on Our Reports

mention

Recently, Meta, Facebook’s parent company, announced a significant shift in its API, affecting how demographic data is accessed and reported. This change has implications for businesses and marketers who rely on accurate insights to inform their strategies. Understanding the Shift In their recent blog post , Meta outlined the deprecation of certain metrics within the Facebook Insights API, including those related to demographics at the fan level.

Analysis 162
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What LinkedIn learned leveraging LLMs for its billion users

CIO

With more than 1 billion users globally, LinkedIn is continuously bumping against the limits of what is technically feasible in the enterprise today. Few companies operate at the scale that LinkedIn does or have access to similar troves of data. For the business- and employment-focused social media platform, connecting qualified candidates with potential employers to help fill job openings is core business.

Learning 874
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HubSpot AI Tools Streamline Blog Generation and Social Promotion

Weidert Group

We’ve all been hearing plenty about how artificial intelligence is transforming marketing: enabling teams to ideate, create, and promote content more efficiently than ever before. But have you tapped into its capabilities for your own marketing work yet? If not, why not? Many marketers feel overwhelmed by the pace of the AI evolution — or more accurately, the AI revolution.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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CIOs eager to scale AI despite difficulty demonstrating ROI, survey finds

CIO

CIOs rank AI as a top priority alongside cybersecurity for IT departments. However, barriers such as adoption speed and security concerns hinder rapid AI integration, according to a new survey. There is a promising surge in the use of AI technologies across various industries. Of the 750 CIOs around the world surveyed by Lenovo, 81% said they are already leveraging third-party AI Tools or deploying a mix of third-party and proprietary AI.

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IBM doubles down on hybrid cloud with $6.4B HashiCorp acquisition

CIO

In a move that significantly bolsters its position in the cloud services market, IBM has announced it is acquiring HashiCorp , a multicloud infrastructure automation company, for $6.4 billion. HashiCorp is known for its Terraform product, an infrastructure automation tool, which is considered an industry standard for infrastructure provisioning in hybrid and multicloud environments.

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Domo Ranked #1 Vendor in Dresner Advisory Services’ 2024 Cloud Computing and Business Intelligence Market Study

Domo

SILICON SLOPES, Utah — Today Domo (Nasdaq: DOMO) announced it has been ranked the number one vendor in the Dresner Advisory Services’ 2024 Wisdom of Crowds® Cloud Computing and Business Intelligence (BI) Market Study for the eighth consecutive year. Domo’s top-place ranking in the Cloud Computing and BI Market Study was based on confirmed functionality and weighted by collective end-user feedback as well as the analyst’s observations.

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DIY cloud cost management: The strategic case for building your own tools

CIO

Cloud cost management remains a critical CIO priority. With questions around ROI, increasing outlay, and corporate scrutiny on IT cost savings on the rise, CIOs must know not only what contributes to their organization’s overall cloud spend but also how to optimize it. And that’s all before considering the need to fuel new AI initiatives , which can push cloud costs up further.

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Product Updates – April 2024

Engage3

Product Updates: CIM and PIM April 2024 See What's New Price Image Management Product details – Demand Model Details We’ve released a new set of reports illustrating the Demand Model charts for each product with 1 year of history, including Sales History & Demand Model Fit, Availability, Price History, and Price Response. Additionally, users can expand the charts’ view to read them aligned by time, providing a clearer understanding of the data over a specific period. 1 1 Product Table Brand

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Gain a Competitive Edge With This Scenario Planning Toolkit

In a world where uncertainty and change are constant, scenario planning empowers companies with the agility and competitive edge needed to thrive. Download the toolkit to fortify your business strategy , set up your competitive positioning , and ensure your company is poised to respond to any future scenario.

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Salesforce launches Einstein Copilot for general availability

CIO

At its World Tour NYC today, Salesforce announced the general availability of Salesforce Einstein Copilot, its conversational AI assistant for CRM. The company first announced Einstein Copilot in September last year, and released Einstein 1 Studio in March as part of its bid to become the platform of choice for building AI assistants for business. Salesforce also unveiled new enhancements to the platform, including “Copilot Actions,” a library of preprogrammed capabilities to help sellers benefi

Sales 753
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Product Updates – March&April 2024

Engage3

Product Updates: CIM and PIM March & April 2024 See What's New Competitive Intelligence Management Mobile Apps Missions V2 received numerous stability improvements to enhance the overall reliability of the app as well as enhanced increasing the price input limit to 10k prices. Product Linking Many customers have verified that the newly implemented caching logic has improved load times across Recent customer feedback has validated the positive impact of a new caching logic that improves load

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Salesforce debuts Zero Copy Partner Network to ease data integration

CIO

At Salesforce World Tour NYC today, Salesforce unveiled a new global ecosystem of technology and solution providers geared to help its customers leverage third-party data via secure, bidirectional zero-copy integrations with Salesforce Data Cloud. “The big thing we hear from many of our customers is, ‘I already have data in N number of XYZ data platforms.

Startups 740
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Build lasting loyalty in legal marketing with the "Show Me You Know Me" approach

Vable

Before we get started, have you read any memorable books recently? I can recommend Lessons in Chemistry by Bonnie Garmus! It covers wonderfully disparate themes - chemistry, gender politics, cooking, life in 1950s America and an unlikely “speaking” dog. The positive emotional flavour lingers long after you’ve finished it! For me, that’s the sign of a great story.

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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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M&A action is gaining momentum, are your cloud security leaders prepared?

CIO

As we near the halfway point of the year, organizations are under tremendous pressure to grow businesses across all industries. It’s no secret: bottom lines must rise and 2024 has been earmarked as a pivotal year to revert to growth mode. Many organizations will find an uphill battle here; the previous few years have taken a significant toll. From supply chain issues, layoffs, delayed pipelines, and stalled progress due to pulled focus, we are due for a burst of innovation.

Security 615
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Don't miss out on the upcoming SCIP Workshops and Webinars

SCIP

WEBINAR ALERT DECREASING CHURN HOW TO USE WIN-LOSS ANALYSIS TO EFFECTIVELY DRIVE NET RETENTION In an uncertain economy, companies must leverage win-loss analysis and churn/stay interviews to understand customer pain points for retention and growth. Join the webinar for free to explore the value of churn and stay interviews and learn how to integrate them into a wider CX strategy.

SCIP 40
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How to use LinkedIn for Competitive Intelligence

Aqute Intelligence

Competitive intelligence analysis helps businesses maintain or gain a strategic market advantage. It involves collecting and analyzing detailed information about competitors and industry developments to make informed strategic decisions. LinkedIn, with its network of over 750 million users worldwide, is an indispensable competitive intelligence tool, and no competitive intelligence research is complete without it.

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FTC’s noncompete decision signals major shifts in IT job market ahead

CIO

The Federal Trade Commission has voted to prohibit for-profit US employers from enforcing noncompete clauses in employment agreements. The FTC decision is expected to have significant ramifications for the IT talent market. Experts believe that removing restrictive clauses could lead to a more competitive job market, enabling tech professionals to negotiate better conditions and to access a wider pool of better jobs.

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.