4 steps to shift from outputs to outcomes
CIO
SEPTEMBER 16, 2024
Many organizations mistake busyness for progress. Without clear metrics to track and communicate business impact, project teams often focus on completing tasks without fully understanding how their work contributes to broader business goals. A CIO of a global company — let’s call him David — faced this exact issue. He took over project management from a project office struggling with late and over budget performance.
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