Thu.Oct 24, 2024

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IT pros: One-third of AI projects just for show

CIO

As organizations rush to spin up AI projects, many IT professionals aren’t sold on the value of these early efforts. A substantial 36% of IT professionals surveyed by Dice.com believe that the primary purpose of many AI projects they’ve worked on is to show investors, board members, or outside stakeholders that the company is doing something with AI.

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AI Sales Assistants: The Next Great Sales Software Tools

Zoominfo

Reaching the right prospects at the right moment is often the difference between closing a deal and coming in second. And in the age of AI-assisted sales, what was once a long process of research, targeting, and crafting outreach has now become remarkably fast. But today’s top AI sales assistants don’t just help sales teams work faster — with the right data, AI helps sellers make smarter decisions.

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Gartner projects major IT spending increases for 2025

CIO

Gartner is projecting worldwide IT spending to jump by 9.3% in 2025, one of the largest percentage increases in this century, and it’s only partially driven by AI. Gartner’s new 2025 IT spending projection , of $5.75 trillion, builds on its prediction of an 8.2% growth this year, with data center spending increasing by nearly 35% in 2024 in anticipation of generative AI infrastructure needs.

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Domo Ranked An Overall Experience Leader in Dresner Advisory Services’ 2024 Small and Midsize Enterprise Business Intelligence Market Study

Domo

SILICON SLOPES, Utah — Today Domo (Nasdaq: DOMO) announced it has been ranked an “Overall Leader” in Dresner Advisory Services’ 2024 Wisdom of Crowds® Small and Midsize Enterprise (SME) Business Intelligence (BI) Market Study. This marks the eighth consecutive year Domo has been ranked a “Leader” in this report. The Dresner SME BI Market Study examines and scrutinizes BI trends and usage among SMEs.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Google Cloud chief moves to ServiceNow as COO

CIO

Just a day after announcing his departure from Google to his LinkedIn followers, Amit Zavery said that he is joining ServiceNow as COO. ServiceNow said that Zavery will serve as “president, chief product officer (CPO), and chief operating officer (COO) to lead product and engineering, effective October 28, 2024.” “In his role as president, CPO, and COO, Zavery’s responsibilities include ServiceNow’s platform, products, engineering, cloud infrastructure, and user experience.

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Dulling the impact of AI-fueled cyber threats with AI

CIO

IT leaders are placing faith in AI. Consider 76 percent of IT leaders believe that generative AI (GenAI) will significantly impact their organizations, with 76 percent increasing their budgets to pursue AI. But when it comes to cybersecurity, AI has become a double-edged sword. While poised to fortify the security posture of organizations, it has also changed the nature of cyberattacks.

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AI-Powered E-Commerce Search: Navigating the Hype and Harnessing the Potential

Dataversity

Where are we in the AI hype cycle? The initial shock of ChatGPT has subsided, and AI cynics now argue that progress in large language models (LLMs) has plateaued. Some argue that the hype is morphing into disillusion. In my opinion, this perception misses what’s most important. While big tech may be struggling to show […] The post AI-Powered E-Commerce Search: Navigating the Hype and Harnessing the Potential appeared first on DATAVERSITY.

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Companies to shift AI goals in 2025 — with setbacks inevitable, Forrester predicts

CIO

Forrester Research this week unleashed a slate of predictions for 2025. Noting that companies pursued bold experiments in 2024 driven by generative AI and other emerging technologies, the research and advisory firm predicts a pivot to realizing value. “2025 will be about the pursuit of near-term, bottom-line gains while competing for declining consumer loyalty and digital-first business buyers,” Sharyn Leaver, Forrester chief research officer, wrote in a blog post Tuesday.

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Data-Driven Intelligence in Marketing: Personalization, Precision, and Performance

SCIP

SCIP Insights Data-Driven Intelligence in Marketing: Personalization, Precision, and Performance Marketing has evolved from broad, one-size-fits-all campaigns to highly targeted and personalized strategies. The driving force behind this transformation is data-driven intelligence, which allows marketers to make informed decisions based on data insights.

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Gain a Competitive Edge With This Scenario Planning Toolkit

In a world where uncertainty and change are constant, scenario planning empowers companies with the agility and competitive edge needed to thrive. Download the toolkit to fortify your business strategy , set up your competitive positioning , and ensure your company is poised to respond to any future scenario.

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A medida que se escala la IA surgen retos de infraestructura

CIO

Las organizaciones que experimentan con la inteligencia artificial (IA) generativa suelen crear cuentas de nivel empresarial con servicios basados en la nube como ChatGPT de OpenAI o Claude de Anthropic, y las primeras pruebas de campo y los beneficios en productividad pueden inspirarles a buscar más oportunidades para desplegar la tecnología. Nick Kramer, responsable de Soluciones Aplicadas de SSA & Company, una consultora global, afirma: “Las empresas utilizan la IA generativa para produci

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Avoiding ‘The Overlap Trap’: Poor org structure can sabotage results

CIO

Janet Sherlock is a digital and retail executive with a long track record of modernizing organizations, processes, and solutions. She has held various P&L and technology leadership roles at companies such as British Petroleum, ExxonMobil, Guess, and Carters. Most recently she was the chief digital and technology officer at Ralph Lauren, where she was responsible for the global e-commerce strategy and revenue as well as driving digital transformation.

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Sólo el 48% de las iniciativas digitales cumplen o superan los objetivos empresariales

CIO

De media, únicamente el 48% de las iniciativas digitales en toda la empresa cumplen o superan los objetivos de resultados de negocio. Así se desprende de la última encuesta global anual de Gartner, un estudio que radiografía la opinión de más de 3.100 CIO y ejecutivos de tecnología, y más de 1.100 líderes ejecutivos fuera de TI (CxOs). Según el informe presentado por la firma de análisis e investigación, una pequeña cohorte de CIO y CxOs conocida como ‘la vanguardia digital’ ostenta la tasa de l

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How CIOs and CISOs can partner to improve workforce productivity and security

CIO

Many organizations are still struggling to adjust to flexible work requirements, while maintaining enterprise cybersecurity. One key reason is that CIOs and chief information security officers (CISOs) are not always aligned in how to enable productive, secure work. Flexible work requirements mean changes for both ITOps and SecOps teams. But in practice, IT and security teams often work separately, without common knowledge, data, goals, priorities, and practices.

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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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Luz verde al Sistema de Inteligencia Turística de La Rioja

CIO

Cada vez más administraciones públicas apuestan por la digitalización en aras de mejorar los servicios que brindan al ciudadano. Este es el caso del Ejecutivo riojano que, tras la celebración del último Consejo de Gobierno, ha dado luz verde a la licitación del nuevo Sistema de Inteligencia Turística de La Rioja (SITR). Así, la prestación de los servicios de consultoría, diseño, desarrollo e implantación del nuevo modelo turístico de la región ha quedado aprobado por procedimiento abierto y urge

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How IT leaders can assess “secure-by-design” software claims

CIO

It’s no secret cyberthreats are increasing. The cost of reported cybercrime in the US jumped 22% last year to more than $12.5 billion, according to the FBI’s Internet Crime Complaint Center. 1 One issue is weaknesses that have been preserved in software by traditional approaches to coding and security. To combat these risks, there is now a concerted effort to create software that is secure by design.

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El Principado de Asturias apuesta por la gestión inteligente del agua mediante un ‘data lake’

CIO

Asturias apuesta por la tecnología de vanguardia en la gestión y mantenimiento de sus recursos hídricos. En este sentido, Telefónica Tech, en colaboración con Xylem e Ídrica, está desarrollando la infraestructura tecnológica para la creación del data lake que permitirá al Principado de Asturias optimizar la gestión, el análisis avanzado y la visualización de sus recursos hídricos, así como aplicar algoritmia para poder prevenir diferentes escenarios.

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ServiceNow, Rimini Street partner for a new ERP cost-saving model

CIO

ServiceNow and end‑to‑end enterprise software support provider Rimini Street have jointly developed a new enterprise software model, designed to reduce costs for enterprises by providing an alternative to digitally transforming existing ERP software. The new enterprise model ensures that enterprises don’t have to “rip and replace” or “lift and shift” their ERP software, which could lead to delayed or often unrealized return on investment, the companies said.

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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Profesionales de TI: un tercio de los proyectos de IA son sólo un espectáculo

CIO

A medida que las organizaciones se apresuran a poner en marcha proyectos de inteligencia artificial (IA) , muchos profesionales de TI no están convencidos del valor de estos primeros esfuerzos. Un 36% de los profesionales de TI encuestados por Dice.com cree que el objetivo principal de muchos proyectos de IA en los que han trabajado es mostrar a los inversores, miembros del consejo de administración o partes interesadas externas que la empresa está haciendo algo con la IA.

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Marc Benioff rails against Microsoft’s copilot

CIO

After lashing out against Microsoft at the Dreamforce customer conference, Salesforce CEO Marc Benioff has taken another swipe at his competitor. “When you look at how Copilot has been delivered to customers, it’s disappointing,” Benioff wrote in a post on Twitter/X. “It just doesn’t work, and it doesn’t deliver any level of accuracy. Gartner says it’s spilling data everywhere, and customers are left cleaning up the mess,” he said.

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How the EU is getting the most out of emerging tech

CIO

The IT world is witnessing an ever closer convergence of cloud, edge, and AI. Collecting and processing data at the edge via connected objects is an integral part of applications for Industry 4.0, but also for things like precision agriculture, smart cities and logistics. The vast world of IIoT is closely linked to connectivity, processing data locally using AI, and then sending the information to the cloud for further analysis.

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How AI can alleviate help desk workloads

CIO

The rising flood of trouble tickets is straining help desk operations. Yet many still rely on phone calls, outdated knowledge bases, and manual processes. Unsurprisingly, this is leading to staff frustration and burnout, dissatisfied end users and persistent security vulnerabilities. As many as 56% of IT workers 1 say the help desk ticket volume is up, according to a recent survey by software vendor Ivanti.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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Why your IT team needs to upgrade its digital employee experience (DEX)

CIO

Business and IT leaders agree that improving the “digital employee experience” (DEX) results in better productivity and workplace morale. But recent research by Ivanti reveals an important reason why many organizations fail to achieve those benefits: rank-and-file IT workers lack the funding and the operational know-how to get it done. They don’t prioritize DEX for others because the organization hasn’t prioritized improving DEX for the IT team.

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Benchmarks without context are meaningless: The pitfalls of data without insight

CIO

It was a typical conversation with a client when the question came up: “What’s the average security spend for organizations like ours?” I’ve heard variations of this query countless times. Knowing this was coming, I responded, “On average, most organizations spend around 3-6% of their IT budget on security.” “Great, we’re at 3%,” the client replied, satisfied with their position.

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Not your father’s avatar: The real future of artificial intelligence

CIO

Generative artificial intelligence (genAI) is the latest milestone in the “AAA” journey, which began with the automation of the mundane, lead to augmentation — mostly machine-driven but lately also expanding into human augmentation — and has built up to artificial intelligence. Artificial? What if business users started developing alter-ego avatars that performed real business functions?