Tue.Jul 30, 2024

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CIO as fact finder, fixer, and framer in a post-truth IT world

CIO

In a perfect world, every digital investment would be based on a set of universally agreed upon facts. My summer survey of digital leaders indicates unambiguously that CIOs can’t just let facts “happen.” When thinking about the facts that drive information investment decisions, I recall the story of the three baseball umpires discussing the facts of strikes.

Airline 798
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Power BI/AI Book Roundup

Chris Webb BI

Here’s another one of my occasional posts about books I’ve been sent free copies of. Full disclosure: as always, these aren’t reviews as such, they’re more like free publicity in return for the free books and I don’t pretend to be unbiased; also the Amazon UK links have a affiliate code in that gives me a kickback if you buy any of these books.

Knowledge 198
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SAP is restructuring its Executive Board

CIO

Chief Marketing and Solutions Officer Julia White and Chief Revenue Officer Scott Russell will leave the SAP Executive Board on August 31, 2024. White’s and Russell’s contracts were not due to expire until 2027. SAP’s explanation for why it is restructuring its Executive Board remains vague. “Scott and Julia have contributed significantly to SAP’s successful business transition in the cloud and our leadership in Business AI,” CEO Christian Klein said in a statement, thanking both for their effor

IT 765
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Data-Driven Marketers Must Avoid Data Duplication

Smart Data Collective

Data duplication is an issue that Salesforce marketers need to prevent by removing redundant records.

Marketing 270
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Is your IT service management strategy empowering your employees or getting in their way?

CIO

Most workdays are already busy without the disruption of IT malfunctions. IT Service Management (ITSM) systems are designed precisely to minimize these interruptions, turning potential inconveniences into non-events so the day can go ahead—business as usual. But too many business leaders, in their eagerness to drive workplace efficiency, adopt the latest management systems without fully understanding their direct impact, leading to frustrating challenges that may take hours or even days to resol

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Los CIO deben reconsiderar el riesgo de concentración en ‘cloud’ tras el incidente de CrowdStrike

CIO

La caída de sistemas global causada por un fallo en la actualización de contenido de la plataforma de seguridad de CrowdStrike y que afectó hace unos días a millones de dispositivos con sistema Windows de Microsoft puso a múltiples empresas, proveedores de servicios cloud y de infraestructuras críticas en una situación crítica y ha puesto el foco en lo dominante que se ha vuelto la cuota de mercado de la empresa de seguridad, que ostenta aproximadamente el 24% del mercado de detección y respuest

Alliance 722
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Mastering RevOps: Key Steps to Reduce Tech Bloat & Accelerate Growth

Zoominfo

Revenue operations (RevOps) professionals are an increasingly important voice on go-to-market teams, with analysts predicting 75% of the highest-growth companies will soon employ a RevOps strategy. The reasons are clear: RevOps pros are the experts in streamlined processes and consistent, sustainable growth. And one of the clearest ways to deliver that value is through evaluation of a company’s go-to-market technology stack.

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Why genAI is the force multiplier you need for effective IT service management

CIO

Enough has been said about generative AI and its capabilities to support and transform business operations, from personalizing customer and employee service to predictive analytics. It’s no wonder more organizations today are implementing genAI across their technology stack given how businesses are always looking for ways to improve productivity and boost efficiency.

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How to deliver high impact intelligence reports

FedSavvy

Recently, we’ve been sharing some of our “inside baseball” approaches to fantastic intelligence analysis. This follows the four functions of the intelligence process: Modeling Collection Analysis Production All too often, there is a great deal of focus on the first three functions but a failure in executing the fourth function that delivers all of the hard work done.

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Gain a Competitive Edge With This Scenario Planning Toolkit

In a world where uncertainty and change are constant, scenario planning empowers companies with the agility and competitive edge needed to thrive. Download the toolkit to fortify your business strategy , set up your competitive positioning , and ensure your company is poised to respond to any future scenario.

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El Real Madrid se asegura a Orange como socio oficial de telecomunicaciones

CIO

El Real Madrid no ha tardado en asociarse con el recientemente creado operador Masorange , la joint venture resultante de la fusión de Orange y MásMóvil: el club de fútbol madrileño ha firmado un acuerdo con la marca estrella de este nuevo operador, Orange, para que se transforme en su socio oficial de telecomunicaciones , sustituyendo a Telefónica en ese rol.

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Who is Gen Z? An updated guide to Gen Z personas and how to connect

Infegy

In 2019, we published one of our most popular content pieces, “ The Ultimate Guide to Gen Z Personas.” At the time, there was little written about this up-and-coming generation and its potential impact on brands. Our clients told us they greatly valued the insight into how to connect with this younger generation.

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Leveraging Data to Unlock Hidden Growth with Data Mesh, Data Fabric, and Knowledge Graphs

Dataversity

Among business leaders today there is a persistent fear of missing out on something transformative. They know they are sitting on a goldmine of data; they know this data could conceivably be turned to profitable ends. What they struggle to do is leverage this data. And the more time they waste, the worse the problem gets because […] The post Leveraging Data to Unlock Hidden Growth with Data Mesh, Data Fabric, and Knowledge Graphs appeared first on DATAVERSITY.

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Data Warehouse, Data Lake, and Analytics Lake: A Detailed Comparison

GoodData

Learn more about data warehouses, data lakes, and analytics lakes. See the differences and discover how they are applicable in practice.

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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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What’s the CIO’s role in developing a sustainability strategy?

CIO

Organizations are under pressure to demonstrate commitment to an actionable sustainability strategy to meet regulatory obligations and to build positive market sentiment. CIOs and IT leaders are uniquely positioned to contribute based on their ability to extract vendor commitments, prioritize socially relevant improvements, and lead data strategy as it informs AI and automation investments.

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The Booz Allen Hamilton technology portfolio keeps expanding

FedSavvy

Our last highlight of Booz Allen Hamilton explored the company’s Velocity, Leadership, and Technology (VoLT) corporate strategy and other company updates. For this blog, we will be exploring the impact of Booz Allen Hamilton’s acquisition of PAR Government Systems, as well as new contract wins and corporate capabilities that continue to align with the VoLT strategy.

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Freshworks’ annual benchmark report outlines key trends evolving IT service management

CIO

Today’s hyper-competitive business landscape demands businesses to do more with less. These expectations are compounded by the advent of generative AI alongside the growth of software-as-a-solution (SaaS) platforms. Armed with the promise to help organizations deliver new efficiency levels, SaaS platforms are often the preferred way for many businesses, and for good reason: there’s no need to reinvent the wheel especially when there are already so many great options to choose from.

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Top 7 generative AI use cases for business

CIO

The launch of ChatGPT in November 2022 set off a generative AI gold rush, with companies scrambling to adopt the technology and demonstrate innovation. Many of the AI use cases entrenched in business today use older, more established forms of AI, such as machine learning, or don’t take advantage of the “generative” capabilities of AI to generate text, pictures, and other data.

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.