Fri.Dec 08, 2023

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Toyota transforms IT service desk with gen AI

CIO

“One of my bold bets is I want to eliminate our traditional service desk by 2025,” says Jason Ballard, IT executive and general manager for infrastructure and operations services at Toyota Motor North America. Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components

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Guest Blogging Sites: How to Work With & Improve Your Digital Marketing Performance

mention

If you want to set a room with marketers on fire – not literally, of course – skip the talk about Twitter’s latest transformation or the omnipresence of reels. Instead, kick off a conversation about guest posting, and soon, you’ll see people debating like crazy. While some say that the popularity of guest posting is dropping, it is still one of the most loved techniques for getting backlinks, with 47% of SEO specialists using it religiously.

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When your AI chatbots mess up

CIO

Barely a year after the release of ChatGPT and other generative AI tools, 75% of surveyed companies have already put them to work, according to a VentureBeat report. But as the numbers of new gen AI-powered chatbots grow, so do the risks of their occasional glitches—nonsensical or inaccurate outputs or answers that are not easily screened out of the large language models (LLMs) that the tools are trained on.

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Why Consulting Firms Need to Harness Advanced Retail Analytics

Intelligence Node

5 Days to Superior Data Insights with Intelligence Node The New Retail Reality In today’s dynamic retail landscape, the ability to make informed, data-driven decisions is not just an advantage; The post Why Consulting Firms Need to Harness Advanced Retail Analytics appeared first on Blog.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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New research: How IT leaders drive business benefits by accelerating device refresh strategies

CIO

Increased security, productivity gains and enhancing innovation are among the reasons IT leaders are modernising their device fleets more frequently, new research reveals. Most organisations typically refresh both desktops and laptops on a three to four-year refresh cycle. Yet nearly a third of the 416 IT leaders who responded to a recent survey by Forrester Consulting for Dell stated that their organisation planned to shorten this within the next twelve months.

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CSM certification: Costs, requirements, and all you need to know

CIO

CSM certification Agile practices are being rapidly adopted in project and product management across many industries, and the ScrumMaster is an important leadership role in agile development to not only improve workflow but increase your value as your career evolves. The Certified ScrumMaster (CSM) certification , available through the Scrum Alliance , is an entry-level certification aimed at providing professionals with an awareness of the methodologies and values of Scrum, including team p

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Data Activation: The Key to Taking Data Reports to the Next Level

Dataversity

Let’s talk about an inconvenient truth: For the typical business, data reporting has a tendency to fall short of producing the desired outcomes. Despite the significant resources that organizations often invest in producing data reports – and in the data collection, governance, and analytics processes that happen prior to reporting – the people who actually […] The post Data Activation: The Key to Taking Data Reports to the Next Level appeared first on DATAVERSITY.

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The Sam Altman OpenAI Debacle: What This Means for Boardroom Dynamics

Alpha Sense BI

OpenAI, the company behind large language model-based chatbot ChatGPT, is making headlines yet again—and for concerning reasons. Last week, Sam Altman was fired as CEO of the AI startup by the company’s board of directors, which led longtime president and co-founder, Greg Brockman, and three senior OpenAI researchers, to resign. The news rippled across the tech industry, rapidly diminishing trust in the fate of OpenAI and leaving many questioning leadership within the AI startup.