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Travel Industry Revitalized by Seamless, Secure Payment Options

CIO

With a travel resurgence already well under way, it’s essential for industry organizations to ensure they are offering consumers payment options that are not just convenient, but that also reduce risk and instill confidence with every transaction. Global and domestic credit, debit and prepaid cards. Tools for preventing fraud.

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Topgolf Callaway tees up digital transformation for global expansion

CIO

The acquisition of Topgolf, I would say, is the final move to get into the digital space as a brand,” says Fabio Casanova, IT global solution advisor and retail solution architect at Topgolf Callaway. Going global That project laid the groundwork for the international expansion of Callaway’s various brands.

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CIOs contend with gen AI growing pains

CIO

Guan, along with AI leaders from S&P Global and Corning, discussed the gargantuan challenges involved in moving gen AI models from proof of concept to production, as well as the foundation needed to make gen AI models truly valuable for the business. Proprietary data is your biggest competitive advantage.”

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From CIO to CX SVP, Cisco’s Jacqueline Guichelaar takes a road less travelled

CIO

It’s one of the many attributes that led her to eventually becoming global CIO with Cisco, where she charted a path that combined leading the company’s strategy for digital transformation – including migrating 140,000 staff to remote working during COVID – focussed on ‘simplification’, while consulting on actual product design and development.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. It really became apparent there was something lacking in our landscape,” he says.

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3 Takeaways From Our Win/Loss Webinar With Egencia’s Jayde Phillips

Crayon

For the first installment of our new Win/Loss Wednesdays series , we had the pleasure of chatting with Jayde Phillips , who manages market and competitive intelligence at Egencia, an American Express Global Business Travel company.

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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel.

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