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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. When I think about the technology we started working with early in my career and look at what we’ve been able to do since, it truly is amazing, a global transformation led by and driven through technology.

Commerce 496
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The targeted approach to cloud and data CIOs need for ROI gains

CIO

Migration to the cloud, data valorization, and development of e-commerce are areas where rubber sole manufacturer Vibram has transformed its business as it opens up to new markets. We’re an IT company that’s very integrated into the business in terms of applications, and we put innovation at the center.

Commerce 448
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A blueprint for successfully executing business-aligned IT strategies

CIO

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 458
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Revolutionizing data management: Trends driving security, scalability, and governance in 2025

CIO

It has become a strategic cornerstone for shaping innovation, efficiency and compliance. From data masking technologies that ensure unparalleled privacy to cloud-native innovations driving scalability, these trends highlight how enterprises can balance innovation with accountability.

Security 424
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Goodbye digital transformation, hello AI-first business transformation

CIO

Or we can make the right things more efficient while also charting a new path and harness this technology to truly transform into AI-first businesses. Amazon reimagined commerce to become digital-first. Most businesses used new technology to do what we did yesterday better, faster, cheaper, and bigger. Twitch reimagined gaming.

Business 540
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Akeneo aims to transform the retail playbook with AI and data consistency

CIO

Salesforces recent State of Commerce report found that 80% of eCommerce businesses already leverage AI solutions. However, successful AI implementation requires more than cutting-edge technology. The disruption isnt in the technology itself but in how it can transform buying behaviours.

Retail 396
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How CIOs are stepping up as business strategists

CIO

With technology rapidly shaping business outcomes, and the tech infrastructure supporting every aspect of business, CIOs much deservedly now occupy a seat at the table. For Shajy Thomas, Regional Head of Tech APAC at Technicolor, technology actively contributes to shaping long-term business outcomes.

Business 389