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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. Companies and teams need to continue testing and learning.

Commerce 496
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Revolutionizing data management: Trends driving security, scalability, and governance in 2025

CIO

It has become a strategic cornerstone for shaping innovation, efficiency and compliance. From data masking technologies that ensure unparalleled privacy to cloud-native innovations driving scalability, these trends highlight how enterprises can balance innovation with accountability.

Security 424
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Goodbye digital transformation, hello AI-first business transformation

CIO

Amazon reimagined commerce to become digital-first. AI is pushing for reinvention, innovation, and the exploration of the art of the possible. The intelligence revolution The problem with approaching AI like previous tech innovations is that AI isnt digital. Netflix reimagined entertainment to become digital-first.

Business 540
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Akeneo aims to transform the retail playbook with AI and data consistency

CIO

Salesforces recent State of Commerce report found that 80% of eCommerce businesses already leverage AI solutions. By ensuring consistent, high-quality product data, we enable businesses to unlock AIs full potential to drive growth, innovation, and exceptional customer experiences. Learn more about Akeneo Product Cloud here.

Retail 396
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 366
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A blueprint for successfully executing business-aligned IT strategies

CIO

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 458
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How CIOs are stepping up as business strategists

CIO

Entering the league of leaders For Nikhil Prabhakar, CIO, IndiaMART Intermesh, the e-commerce giants focus on technology meant that CIO has always been integral to business decisions. This ensures that our technology roadmap is fully aligned with our overarching business objectives and fosters a continuous cycle of innovation and efficiency.

Business 368