article thumbnail

Redefining customer experience: How AI is revolutionizing Mastercard

CIO

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. But as the world changed, we’ve had the privilege to help shape the future.

Commerce 496
article thumbnail

Salesforce to acquire PoS startup PredictSpring to augment Commerce Cloud

CIO

The combined talent, resources, and innovation of Salesforce and PredictSpring will empower brands and retailers to drive frictionless and personalized engagement across all touchpoints,” Jeff Amann, executive vice president of Salesforce Industries, said in a statement.

Commerce 435
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The targeted approach to cloud and data CIOs need for ROI gains

CIO

Migration to the cloud, data valorization, and development of e-commerce are areas where rubber sole manufacturer Vibram has transformed its business as it opens up to new markets. We’re an IT company that’s very integrated into the business in terms of applications, and we put innovation at the center.

Commerce 448
article thumbnail

Revolutionizing data management: Trends driving security, scalability, and governance in 2025

CIO

It has become a strategic cornerstone for shaping innovation, efficiency and compliance. From data masking technologies that ensure unparalleled privacy to cloud-native innovations driving scalability, these trends highlight how enterprises can balance innovation with accountability.

Security 424
article thumbnail

Goodbye digital transformation, hello AI-first business transformation

CIO

Amazon reimagined commerce to become digital-first. AI is pushing for reinvention, innovation, and the exploration of the art of the possible. The intelligence revolution The problem with approaching AI like previous tech innovations is that AI isnt digital. Netflix reimagined entertainment to become digital-first.

Business 540
article thumbnail

Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 366
article thumbnail

What is transformational leadership? A model for motivating innovation

CIO

The transformational leadership approach encourages, inspires, and motivates employees to innovate and create the change necessary to shape the future success of the company. It’s applicable across every industry, but it’s especially vital to the fast-paced tech industry where innovation and agility can make or break a company.