CIO

MAY 3, 2024

Bala Subramanian, chief digital and technology officer at UPS, sees the company’s foray into generative AI as not only a winner for its customer contact center agents but something to be introduced to other business processes in the near future, he says. As a result, UPS is investing in training the model on its corporate data set.

Win 526

Win Knowledge Human Resources Finance 526

CIO

JUNE 3, 2024

Research from the University of Tennessee (UT) suggests the strongest alliances in business focus on finding collaborative solutions specifically tailored to the needs of each partnership. But when respective parties get the formula right, great value can be created far beyond what any one company can do alone.

Alliance 461

Alliance Business Annotation Win 461

CIO

DECEMBER 19, 2024

These are fairly exciting times to watch new business models in software emerge after a decade plus of limited changes, he writes. For business users, outcome-based pricing is often the most intuitive, Leo John says. The vendors that provide predictable prices and outcomes will win in the market, he predicts.

Technology 484

Technology Technology Win Management 484

mention

JULY 13, 2022

In today’s crowded market, B2B businesses have to up their marketing game to stand out from the crowd. But with so many different marketing strategies, it can be tough to know which ones are right for your business. That’s why we’ve put together this list of the top B2B marketing strategies for SaaS businesses.

Win 338

Win Marketing Marketing Business 338

CIO

OCTOBER 17, 2024

trillion in 2024, according to The Business Research Company. The number of potential customers for Acumatica’s new functionality — or similar products from competitors — is huge. Globally, the professional services market, including legal, engineering, and consulting services, is expected to reach $6.5

IT 420

IT Retail Win Market Intelligence 420

CIO

NOVEMBER 29, 2022

Increasing ROI for the business requires a strategic understanding of — and the ability to clearly identify — where and how organizations win with data. For most organizations, if this complexity isn’t addressed, business outcomes will be diluted. All this change requires technology leadership to refocus vision and strategy.

Win 419

Win Innovation Technology Technology 419

Smart Data Collective

NOVEMBER 12, 2021

Data-Driven Businesses Are Shifting More Towards Outsourcing Models. The thought of outsourcing some of your business’s responsibilities and functions may have crossed your mind for several reasons. Outsourcing can give your business access to new knowledge and skills and make your staff’s workloads more manageable. Here’s why.

Win 321

Win Data Mining Business Predictive Analytics 321

CIO

APRIL 17, 2024

Mary is a veteran when it comes to customer experience and was most recently named by Constellation Research to the AX100 list , an elite group of executives who are breaking barriers and thinking outside the box to transform customer experiences. What does the human experience mean in terms of business?

Innovation 488

Innovation Win Technology Technology 488

CIO

JUNE 29, 2022

Robotic process automation (RPA) is an application of technology, governed by business logic and structured inputs, aimed at automating business processes. Businesses can automate mundane rules-based business processes, enabling business users to devote more time to serving customers or other higher-value work.

Business 544

Business Airline Value Chain Human Resources 544

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. To address the misalignment of those business units, MMTech developed a core platform with built-in governance and robust security services on which to build and run applications quickly.

IT 460

IT Globalization Technology Technology 460

CIO

NOVEMBER 16, 2022

As a household name in household goods, with annual sales of $22 billion, Whirlpool has 54 manufacturing and tech research centers worldwide, and bursts with a portfolio that includes several familiar brands including KitchenAid, Maytag, Amana, Yummly, among others. All of these things have been transformational for our business.”

Business 501

Business IT Value Chain Technology 501

CIO

JANUARY 29, 2024

IT professionals are prioritizing intangibles such as greater work/life balance, opportunities for reskilling and upskilling, and higher-value, meaningful work more so than in the past, which changes what constitutes winning IT culture. IT’s continuing evolution away from order-taker to strategic business partner has also had an impact.

Business 483

Business IT Banking Globalization 483

CIO

FEBRUARY 20, 2025

The complexity of IT and security infrastructure was highlighted as the greatest obstacle to achieving cyber resilience according to new research, Unlock the Resilience Factor from Zscaler. The second big win is the inability of attackers to move laterally should a compromise at an endpoint occur.

IT 371

IT Security Security Win 371

Smart Data Collective

APRIL 3, 2020

Big data is driving a number of changes in the business community. One of the biggest benefits of big data is that it can create giveaway bots for online businesses. Communications that are 24/7 is not possible with traditional business models. The following is how bots can help your business thrive on the internet.

Win 295

Win Copywrite Data Mining Research 295

CIO

DECEMBER 18, 2024

Voice deepfakes in which a real persons voice is cloned from recorded snippets of their voice are one of the biggest risks facing modern businesses and their call centers. Contact center agents tend to believe theyre not a target, yet research indicates that call center attacks are rising.

Security 370

Security Security Education Banking 370

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. To address the misalignment of those business units, MMTech developed a core platform with built-in governance and robust security services on which to build and run applications quickly.

IT 396

IT Globalization Technology Technology 396

mention

MAY 19, 2021

Long-form content will dominate, and marketers and bloggers need to ensure that their content marketing strategies include a lot of longer-form content to succeed online,” explains Lilach Bullock , Business Success Coach & Consultant. “ The impact of video streaming on businesses is much more significant and will soar in 2021.

Win 354

Win Marketing Marketing Algorithm 354

Smart Data Collective

MARCH 19, 2023

Paul Glen of IBM’s Business Analytics wrote an article titled “ The Role of Predictive Analytics in the Dropshipping Industry.” You can start dropshipping as a part-time business at any age and organize a successful business that can include other business models. Find your niche and winning product.

Predictive Analytics 363

Predictive Analytics Business Win Commerce 363

CIO

MAY 3, 2024

This strategic alliance allows businesses in these countries access to IBM’s software products, including data technologies and AI, directly through the AWS Marketplace, IBM said in a statement. Strong synergies are coming out of this partnership,” said Neil Shah, VP for research, and partner at Counterpoint Research.

Alliance 483

Alliance Globalization Win Research 483

CIO

JANUARY 8, 2025

In almost all these transformations, one must prove the justification for change and navigate resistance to it, and go above and beyond to develop the business case. Sharing of resources, ideas and research between teams should not only be encouraged but should be bestowed with tangible rewards.

Innovation 419

Innovation Capital Benchmarking Technology 419

Zoominfo

SEPTEMBER 17, 2024

Business is more competitive than ever, and conventional prospecting is simply no longer enough. Choosing an appropriate solution will depend on your organization’s challenges, opportunities, and objectives, and even businesses of similar headcount and revenue in the same industry may have very different needs.

Business 130

Business Profiling Sales Data Mining 130

CIO

AUGUST 11, 2022

It’s difficult to justify the need for enterprise composability when things are business as usual. Businesses operate the same as they have for years or even decades. A composable business model encompasses a mindset, technology, and processes that enable organizations to innovate and adapt quickly to meet every changing business need.

Business 370

Business Entertainment Banking Travel 370

CIO

NOVEMBER 21, 2022

This offers a glimpse into a future of close human and AI partnerships, where we think, collaborate, and create augmented by technology and business intelligence. The Avaya Experience Builders™ community can assist businesses with getting started or with addressing more advanced deployment requirements.

Human Resources 545

Human Resources Win Education Data Analysis 545

CIO

JUNE 21, 2023

Integrating artificial intelligence into business has spawned enterprise-wide automation. Restructuring and automating are necessary parts of business survival. This is a time when businesses are required to do so much more with less. If we just slap the letters “GPT” to our efforts, everything will be right on track, right?

Innovation 398

Innovation Business Technology Technology 398

Smart Data Collective

FEBRUARY 23, 2021

Business intelligence is becoming a central aspect of almost every major organization’s business model. Companies around the world are projected to spend $33 billion on business intelligence by 2025. Gamification is one trend that is transforming the arena of business intelligence.

Business Intelligence 295

Business Intelligence Intelligence Intelligence Business 295

Smart Data Collective

APRIL 3, 2020

Big data is driving a number of changes in the business community. One of the biggest benefits of big data is that it can create giveaway bots for online businesses. Communications that are 24/7 is not possible with traditional business models. The following is how bots can help your business thrive on the internet.

Win 211

Win Copywrite Data Mining Research 211

CIO

APRIL 1, 2024

There is a ton of competitive pressure to move fast, because those who can do things quicker, better, faster are the ones winning the market share,” says Ricardo Madan, senior vice president of TEKsystems Global Services. Recent research found that application modernization took an average of 16 months.

IT 526

IT Win Technology Technology 526

Smart Data Collective

NOVEMBER 21, 2019

Big data is transforming the daily realities of running a business. Overall, big data is a gift to businesses of all sizes. Entrepreneurs should be aware of the unique benefits of big data and find ways to incorporate it into their business models. Big Data Brings Big Changes to Traditional Business Models.

Competitive 349

Competitive Business Startups Predictive Analytics 349

CIO

AUGUST 18, 2023

For organizations seeking a collaborative win-win approach to outsourcing, the Vested sourcing business model is worth consideration. It is the product of nearly 20 years of research at the University of Tennessee, beginning with a deep-dive funded by the United States Air Force on outcome-based outsourcing in 2003.

Win 370

Win Gaming Research Innovation 370

CIO

AUGUST 7, 2023

As CIO of E&J Gallo Winery, Robert Barrios has made it a priority to lead transformation projects not with directives, but by cultivating the right blend of shared experiences and immersion in the business. If you are not actively doing that, you won’t be a change maker.”

Business 369

Business IT Gaming Sales 369

Smart Data Collective

AUGUST 2, 2021

Online businesses have discovered that big data can be a powerful asset when they want to boost their conversion rates. A good UX design that is predicated on big data is essential to the success of every business online. Research shows that 88% of customers will not return to a website if they had a bad user experience.

Business 338

Business Win Research Knowledge 338

CIO

AUGUST 13, 2024

Unlike siloed or shallow automation efforts, deep automation architects a perspective that integrates customer experiences, value streams, human-machine collaboration, and synergistic technologies to create intelligent, self-adjusting businesses. Deep automation is about reimagining the business as an intelligent, adaptive organism.

Benchmarking 489

Benchmarking Learning Intelligence Intelligence 489

CIO

JUNE 6, 2023

CIO.com’s 2023 State of the CIO research found that data science/analytics is one of the top three tech-related skills CIOs are trying to hire – and 22% said it’s one of the three most difficult to fill. I’ll partner when my business asks for data products outside my wheelhouse,” he says. Only contract for skills you need.

Win 195

Win Business Business Intelligence Research 195

CIO

DECEMBER 18, 2023

New research from Microsoft on use of its Copilot AI assistant points to ways that everyone—from the most junior individual contributor to the CEO—can lean in to doing so in any organization. That said, it’s still worthwhile to think about how to use large language model (LLM)-powered tools like ChatGPT in more strategic ways.

IT 498

IT Win Knowledge Research 498

CIO

SEPTEMBER 24, 2024

Inspired by the vast potential of generative AI, many IT and business leaders are concluding the best way to realize the transformative potential of all forms of AI is by handing responsibility to a single leader — a chief AI officer (CAIO). And Ameritas is using AI to determine which areas of the business can most benefit from AI. “To

IT 489

IT Benchmarking Learning Research 489

CIO

AUGUST 16, 2024

As a business scales, it’s important to scale your team along the way,” says Cannava. Death by Meeting: A Leadership Fable … About Solving the Most Painful Problem in Business By Patrick Lencioni Shannon Thomas, CIO at Hennepin Technical College in Minnesota, acknowledges that meetings have become a necessary evil.

IT 514

IT Airline Win Technology 514