Business Knowledge Management 
CIO
OCTOBER 8, 2024
We are infusing Joule with multiple autonomous AI agents that will combine their expertise across the business functions to collaboratively accomplish complex workflows,” said Muhammad Alam, head of product engineering at SAP, during a media briefing. SAP customers must look under the hood here: What data structure is required?
CIO
JULY 3, 2023
For the last 30 years, the dream of being able to collect, manage and make use of the collected knowledge assets of an organization has never been truly realized. Data exists in ever larger silos, but real knowledge still resides in employees. Data exists in ever larger silos, but real knowledge still resides in employees.
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CIO
OCTOBER 21, 2024
Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.
Smart Data Collective
AUGUST 30, 2021
In the current economic turbulent times, showing business stakeholders that your knowledge sharing and reusing brings business value works as a driving force for investing in a knowledge management tool. . But, how do you convince stakeholders about the importance of knowledge management?
CIO
NOVEMBER 14, 2024
The promise the approach has for impacting business workflows has organizations such as Aflac, Atlantic Health System, Legendary Entertainment, and NASA’s Jet Propulsion Laboratory already pursuing the technology. IT service management giant ServiceNow has also added AI agents to its Now Platform.
CIO
JULY 25, 2024
IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.
CIO
OCTOBER 26, 2023
As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. For these reasons, IT cannot discount this transformation as a rank-and-file change management exercise.
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