CIO

MARCH 5, 2025

Unmanaged, this asset information could be a serious liability, leading to extreme consequences even by the standards of todays hyper-competitive business landscape, including lost productivity, unsafe operations, and poor uptime performance. Managed, on the other hand, it can boost operations, efficiency, and resiliency.

Information 326

Information Management Loss Value Chain 326

CIO

DECEMBER 12, 2024

Business leaders may be confident that their organizations data is ready for AI, but IT workers tell a much different story, with most spending hours each day massaging the data into shape. The implications of the ongoing misperception about the data management needs of AI are huge, Armstrong adds. Thats where the friction arises.

IT 504

IT Algorithm Education Capital 504

CIO

OCTOBER 21, 2024

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 460

Knowledge Win Gaming Profiling 460

CIO

OCTOBER 26, 2023

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. For these reasons, IT cannot discount this transformation as a rank-and-file change management exercise.

Knowledge 533

Knowledge Technology Technology Sports 533

CIO

JULY 25, 2024

IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.

Management 493

Management IT Alliance Knowledge 493

CIO

JANUARY 14, 2025

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. These tools enable employees to develop applications and automate processes without extensive programming knowledge.

IT 468

IT Primary Research Knowledge Research 468

CIO

MARCH 26, 2025

While many organizations have already run a small number of successful proofs of concept to demonstrate the value of gen AI , scaling up those PoCs and applying the new technology to other parts of the business will never work until producing AI-ready data becomes standard practice. This tends to put the brakes on their AI aspirations.

Intellectual Property 356

Intellectual Property Knowledge Win Technology 356

CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 414

Knowledge Education Intelligence Intelligence 414

CIO

OCTOBER 23, 2024

When I joined in July 2022, the company had spent the prior 24 months completing more than 20 acquisitions, and the IT team was busy bringing all these new systems online. As a labor-heavy business with over 43,000 employees, most of whom provide day-to-day services to the people we serve, we need better visibility to labor utilization data.

KPI 449

KPI Travel Analysis Data Analysis 449

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. We’re trying to get the AI to have the same knowledge as the best employee in the business,” he says.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

OCTOBER 12, 2023

To thrive, project managers need to have and hone a complex combination of technical, business, and interpersonal skills. Effective project managers must know how to define the scope of a project , identify necessary resources, and schedule those resources — all part of the technical aspect of the job.

Management 514

Management Knowledge Capital Research 514

CIO

AUGUST 9, 2024

As business leaders look to harness AI to meet business needs, generative AI has become an invaluable tool to gain a competitive edge. With generative AI businesses can now boost productivity and reduce costs, fundamentally changing how they work. But fully leveraging this data has been practically impossible—up until now.

Business 538

Business Gaming Competitive Knowledge 538

CIO

JANUARY 7, 2025

IT may be central to modern existence, but the people and processes of IT remain a mystery to most business executives and colleagues. I asked a group of business executives to take out a blank sheet of paper, draw a big circle, and label it IT People and Processes. Its time to change this. That may be a bit much, but you get the idea.

IT 469

IT Algorithm Gaming Knowledge 469

CIO

JUNE 14, 2024

The Entry Certificate in Business Analysis (ECBA) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA), a nonprofit professional association founded in 2003 to promote the field of business analysis.

Business 436

Business Knowledge Analysis Profiling 436

CIO

FEBRUARY 20, 2025

Six Sigma is a quality management methodology that aims to streamline processes in an effort to improve products and services. Its since evolved to become a widespread methodology adopted by corporations to bolster internal business processes in industries such as technology, healthcare, and finance.

Knowledge 356

Knowledge Finance Business Environment Analysis 356

CIO

OCTOBER 24, 2024

Business and IT leaders agree that improving the “digital employee experience” (DEX) results in better productivity and workplace morale. Lack of DEX data undermines improvement goals This lack of data creates a major blind spot , says Daren Goeson, SVP of Product Management at Ivanti.

IT 448

IT Knowledge Research Technology 448

CIO

JANUARY 6, 2025

Deliver value from generative AI As organizations move from experimenting and testing generative AI use cases , theyre looking for gen AI to deliver real business value. Were looking at how were enabling our employees to use the technology and think about the art of the possible to deliver business value.

IT 526

IT Innovation Security Security 526

CIO

FEBRUARY 26, 2025

AI agents are powered by gen AI models but, unlike chatbots, they can handle more complex tasks, work autonomously, and be combined with other AI agents into agentic systems capable of tackling entire workflows, replacing employees or addressing high-level business goals. Its too early to give them that autonomy, says Kotovets.

IT 532

IT Technology Technology Knowledge 532

CIO

AUGUST 9, 2024

Companies eager to harness these benefits can leverage ready-made, budget-friendly models and customize them with proprietary business data to quickly tap into the power of AI. The right generative AI solutions can unlock a world of opportunities for business leaders aiming to increase efficiency, drive productivity, and boost performance.

Business 525

Business Innovation Security Security 525

CIO

AUGUST 21, 2024

From insurance to banking to healthcare, organizations of all stripes are upgrading their aging content management systems with modern, advanced systems that introduce new capabilities, flexibility, and cloud-based scalability. million documents, representing the past 15 years of business documents, to OnBase.

Management 418

Management Banking Knowledge Retail 418

CIO

APRIL 5, 2024

The Certified Business Analysis Professional (CBAP) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA). IIBA is a nonprofit professional association founded in 2003 to promote the field of business analysis. It was first published in 2005 and is continuously updated.

Profiling 419

Profiling Business Knowledge Analysis 419

CIO

NOVEMBER 11, 2024

As industries worldwide are transformed by the rapid rise of artificial intelligence (AI), the 18th edition of the IDC Middle East CIO Summit will set the stage for an exciting new chapter in business innovation. For organizations to thrive in this fast-evolving landscape, they must embed AI into their core strategies.

Business 195

Business Innovation Knowledge Security 195

CIO

OCTOBER 17, 2024

And over time I have been given more responsibility on the operations side: claims processing and utilization management, for instance, both of which are the key to any health insurance company (or any insurance company, really). All of these are great opportunities to learn about and understand the whole business. That is key.

Management 419

Management Education Knowledge Algorithm 419

CIO

FEBRUARY 13, 2024

Oracle is adding new capabilities to its Supply Chain and Manufacturing (SCM) Fusion Cloud to help enterprises manage their logistics. The enhanced logistics network modelling capability, according to the company, will help logistics managers model different scenarios and compare different scheduling options for drivers.

Management 460

Management Business Intelligence Globalization Knowledge 460

CIO

OCTOBER 6, 2023

What is a business analyst? Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.

Business 483

Business IT Analysis Finance 483

CIO

AUGUST 8, 2024

The business narrative around generative artificial intelligence (GenAI) has been consumed with real-world use cases. However, as GenAI matures and businesses move deeper into enterprise-level adoption, it’s become clear that the most transformative impact of GenAI will be on the very idea of transformation itself.

Innovation 492

Innovation Business Knowledge Intelligence 492

CIO

OCTOBER 23, 2024

But despite a “slowing job market,” data shows a continued “pent-up demand for specific skills and roles,” says Thomas Vick, technology and hiring consulting expert at Robert Half, especially those that help support critical business goals.

IT 488

IT Marketing Marketing Globalization 488

CIO

AUGUST 7, 2024

After being in telco and consulting for over 20 years, Lena Jenkins got the change she was looking for when she became the chief digital officer at Waste Management New Zealand, the country’s leading materials recovery, recycling, and waste management provider. I really like working in the intersection of tech and business,” she says.

Innovation 417

Innovation Management Knowledge Finance 417

CIO

OCTOBER 24, 2023

For executives and decision-makers, understanding these risks is crucial to safeguarding your business. IP can include anything from patented technologies to trade secrets and proprietary business processes. This has significant implications for businesses. How should businesses mitigate the risks?

Security 474

Security Security Business Knowledge 474

CIO

MAY 17, 2024

Project managers are the front-line officers of the modern white-collar workforce who plan and organize projects, and then shepherd them to completion, making sure they don’t take too long or run over budget. How much does a project manager earn? Project manager salaries vary widely by industry and geography.

Management 398

Management Profiling Knowledge Education 398

CIO

NOVEMBER 22, 2024

The road ahead for IT leaders in turning the promise of generative AI into business value remains steep and daunting, but the key components of the gen AI roadmap — data, platform, and skills — are evolving and becoming better defined. That was the key takeaway from the “What’s Next for GenAI in Business” panel at last week’s Big.AI@MIT

Airline 510

Airline Travel Startups Pharmaceutical 510

CIO

MARCH 25, 2025

Companies should therefore already be taking concrete steps to implement the EU AI Act and the EU Data Act, explains Daniel Andernach , Associated Partner at MHP , an international management and IT consultancy. Well-founded specialist knowledge is necessary for truly effective, secure and legally compliant implementation.

Copywrite 359

Copywrite IT Innovation Finance 359

CIO

NOVEMBER 26, 2024

AI is at the core of this vision, driving smart governance, efficient resource management, and enhanced quality of life for residents and visitors alike. GenAI created tremendous interest, and is giving a boost to enterprise AI strategies, and promises to enable many business outcomes.

Technology 321

Technology Technology Globalization Innovation 321

CIO

SEPTEMBER 27, 2024

IT must be at the service of the business,” he says. The first step of the manager’s team was instead to hire a UX designer to not only design the interface and experience for the end user, but also carry out tests to bring qualitative and quantitative evidence on site and app performance to direct the business. “E-commerce

Management 481

Management Hospitals IT Commerce 481

CIO

NOVEMBER 12, 2024

I would encourage everbody to look at the AI apprenticeship model that is implemented in Singapore because that allows businesses to get to use AI while people in all walks of life can learn about how to do that. Like any other hiring manager, we started with the traditional route of putting out a job description and trying to recruit.

Education 436

Education Win Innovation Learning 436

CIO

OCTOBER 29, 2024

The attack impacted its manufacturing systems, order processing, and inventory management, which resulted in product shortages and significant financial losses, estimated at $365 million in lost sales. Combating these threats and protecting enterprise value, means businesses must prioritize safeguarding their data.

Intellectual Property 505

Intellectual Property Loss Restaurants Security 505

CIO

APRIL 26, 2024

That data is in the process of being unified on a multilayered platform that offers a variety of data services, including data ingestion, data management, data governance, and data security. At the core of its strategy is the mountain of data that TransUnion has acquired — along with more than 25 companies — over decades.

IT 431

IT Business Value Chain Knowledge 431