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SAP launches collaborative AI agents, adds Knowledge Graph

CIO

We are infusing Joule with multiple autonomous AI agents that will combine their expertise across the business functions to collaboratively accomplish complex workflows,” said Muhammad Alam, head of product engineering at SAP, during a media briefing. Many of SAP’s AI claims predate future product releases with unverifiable business results.

Knowledge 488
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With generative AI, IT must deliver knowledge…not just technology

CIO

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. By educating users, companies can accelerate adoption, which increases the potential to unlock innovation across teams and business units.

Knowledge 533
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How BSH boosted their knowledge power to deliver better customer service

CIO

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 458
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Agentic AI: 6 promising use cases for business

CIO

The promise the approach has for impacting business workflows has organizations such as Aflac, Atlantic Health System, Legendary Entertainment, and NASA’s Jet Propulsion Laboratory already pursuing the technology. Think about all of the knowledge you have of your enterprise.

Business 520
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Four generative AI use cases for businesses

CIO

As business leaders look to harness AI to meet business needs, generative AI has become an invaluable tool to gain a competitive edge. With generative AI businesses can now boost productivity and reduce costs, fundamentally changing how they work. But fully leveraging this data has been practically impossible—up until now.

Business 538
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ECBA certification: An entry-level credential for business analysts

CIO

The Entry Certificate in Business Analysis (ECBA) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA), a nonprofit professional association founded in 2003 to promote the field of business analysis.

Business 435
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Five generative AI tips for every business leader

CIO

Companies eager to harness these benefits can leverage ready-made, budget-friendly models and customize them with proprietary business data to quickly tap into the power of AI. The right generative AI solutions can unlock a world of opportunities for business leaders aiming to increase efficiency, drive productivity, and boost performance.

Business 525