CIO

OCTOBER 24, 2024

Business and IT leaders agree that improving the “digital employee experience” (DEX) results in better productivity and workplace morale. But recent research by Ivanti reveals an important reason why many organizations fail to achieve those benefits: rank-and-file IT workers lack the funding and the operational know-how to get it done.

IT 446

IT Knowledge Research Technology 446

CIO

NOVEMBER 4, 2024

Jeff Schumacher, CEO of artificial intelligence (AI) software company NAX Group, told the World Economic Forum : “To truly realize the promise of AI, businesses must not only adopt it, but also operationalize it.” Decision-making based on intuition, common sense, and knowledge is very good and should never be lost.

Business 482

Business Predictive Analytics Startups Learning 482

CIO

OCTOBER 23, 2024

Ongoing layoffs in the tech industry and rising demand for AI skills are contributing to a growing mismatch in the IT talent market, which continues to show mixed signals as economic factors and the rise of AI impact budgets and the long-term outlook for IT skills. What is driving tech layoffs?

IT 488

IT Marketing Marketing Globalization 488

CIO

FEBRUARY 26, 2025

AI agents are powered by gen AI models but, unlike chatbots, they can handle more complex tasks, work autonomously, and be combined with other AI agents into agentic systems capable of tackling entire workflows, replacing employees or addressing high-level business goals. But it doesnt help when a legacy system operates in batch mode.

IT 532

IT Technology Technology Knowledge 532

CIO

JANUARY 14, 2025

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. These tools enable employees to develop applications and automate processes without extensive programming knowledge. Take cybersecurity, for example.

IT 467

IT Primary Research Knowledge Research 467

CIO

OCTOBER 26, 2023

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. By educating users, companies can accelerate adoption, which increases the potential to unlock innovation across teams and business units.

Knowledge 533

Knowledge Technology Technology Sports 533

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLennan on this digital journey.

IT 458

IT Globalization Technology Technology 458

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLellan on this digital journey.

IT 395

IT Globalization Technology Technology 395

CIO

MARCH 25, 2025

Well-founded specialist knowledge is necessary for truly effective, secure and legally compliant implementation. The topic of compliance is often dealt with alongside day-to-day business. With the Digital Agenda , the European Union is creating clear and uniform rules for the responsible use of data and artificial intelligence.

Copywrite 357

Copywrite IT Innovation Finance 357

CIO

OCTOBER 8, 2024

We are infusing Joule with multiple autonomous AI agents that will combine their expertise across the business functions to collaboratively accomplish complex workflows,” said Muhammad Alam, head of product engineering at SAP, during a media briefing. This will free workers to collaborate in areas where human ingenuity is best suited.”

Knowledge 488

Knowledge Briefing Finance Research 488

CIO

MARCH 5, 2025

To help enterprises overcome these challenges and achieve positive business outcomes, EXL launched EXLerate.AI, its agentic AI platform. Open architecture platform: Building on EXLs deep data management and domain-specific knowledge, EXLerate.AI AI requires massive datasets, customized models, and ongoing fine-tuning.

Business 321

Business Finance Banking Capital 321

CIO

OCTOBER 14, 2024

Introduced to the IBM SkillsBuild platform through her connections with the HHF, Kaufman says she started with “limited computer science knowledge.” Creating opportunity is key to fostering diversity in the tech industry — and that’s what IBM is aiming to do in partnership with the Hispanic Heritage Foundation.

IT 448

IT Education Globalization Learning 448

CIO

APRIL 26, 2024

It is the “bread and butter” of the business because deep ML helps TransUnion “understand the grammar and pattern of fraud, and fraudsters change every day,” Achanta says of the company’s “adaptive” machine learning models for fraud and credit scoring. But following its $3.1 Data has gravity.

IT 430

IT Business Value Chain Knowledge 430

CIO

OCTOBER 21, 2024

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 458

Knowledge Win Gaming Profiling 458

CIO

FEBRUARY 26, 2025

A typical example of this is the combination of a mainframe for business-critical applications and additional cloud-based microservices in which newer applications operate. To do this, knowledge of Infrastructure as Code must be built up within the company. This approach enables faster provisioning and maintenance of servers.

IT 321

IT Startups Analysis Intelligence 321

CIO

DECEMBER 3, 2024

Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. While sharing knowledge is important, CIOs should also turn to trusted AI partners, Perez advises.“Finding Focus on the areas that will enhance business and efficiency,” he says.

Learning 497

Learning Knowledge Innovation Education 497

CIO

DECEMBER 20, 2024

Data architecture goals The goal of data architecture is to translate business needs into data and system requirements, and to manage data and its flow through the enterprise. An organizations data architecture is the purview of data architects. Provide user interfaces for consuming data. Ensure security and access controls. Cloud storage.

Management 459

Management KPI Analysis Knowledge 459

CIO

JULY 25, 2024

To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value. IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well.

Management 493

Management IT Alliance Knowledge 493

CIO

OCTOBER 31, 2023

Important today, ethics will soon become foundational and existential for business. This year’s spotlight on generative AI has been one of several factors increasingly placing corporate ethics in the crosshairs. Nothing could be further from the truth. Second, is there an expanded version of The Ethics Manual for IT professionals?

Business 495

Business IT Hospitals Algorithm 495

CIO

MARCH 26, 2025

While many organizations have already run a small number of successful proofs of concept to demonstrate the value of gen AI , scaling up those PoCs and applying the new technology to other parts of the business will never work until producing AI-ready data becomes standard practice. This tends to put the brakes on their AI aspirations.

Intellectual Property 355

Intellectual Property Knowledge Win Technology 355

CIO

JANUARY 2, 2025

Generative AI playtime may be over, as organizations cut down on experimentation and pivot toward achieving business value, with a focus on fewer, more targeted use cases. In some cases, pilot failure rates of 50% or more have forced organizations to rethink the number of pilots they spin up, Wells says. There was this huge over-investment.

Startups 541

Startups Knowledge Technology Technology 541

CIO

JUNE 7, 2024

American utility and power company AES launched a renewable energy program in mid-2022 that is not only reducing its carbon footprint but adding wealth to its coffer. To achieve that, the Arlington, Va.-based As part of that partnership, Google operates AES’ private cloud platform in its data centers. million in its first year, contributed a $5.5

IT 482

IT Business Predictive Analytics Globalization 482

CIO

JANUARY 13, 2025

To some consumers and businesses, alike it may appear companies are exaggerating the significance of this emerging technology. AI this, AI that The reality is that AI is here to stay and will play a massive role in the future of global technology, how consumers interact with it and the way businesses operate.

Technology 501

Technology Technology Predictive Analytics Innovation 501

CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 413

Knowledge Education Intelligence Intelligence 413

CIO

FEBRUARY 20, 2025

Its since evolved to become a widespread methodology adopted by corporations to bolster internal business processes in industries such as technology, healthcare, and finance. Six Sigma is a quality management methodology that aims to streamline processes in an effort to improve products and services.

Knowledge 355

Knowledge Finance Business Environment Analysis 355

CIO

JUNE 3, 2024

Outside AI expertise will be needed, but current employees have institutional knowledge that new employees will lack. An AI talent shortage will hit both the IT side of businesses and the strategic side, says Deborshi Dutt, US AI strategic growth leader at Deloitte. “On

IT 497

IT Matrix Knowledge Education 497

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. We’re trying to get the AI to have the same knowledge as the best employee in the business,” he says.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

JUNE 14, 2024

The Entry Certificate in Business Analysis (ECBA) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA), a nonprofit professional association founded in 2003 to promote the field of business analysis.

Business 435

Business Knowledge Analysis Profiling 435

CIO

AUGUST 1, 2024

Joining an IT leadership organization CIOs not only establish friendly relationships with other tech leaders but also gain valuable insights on the latest IT, business, and leadership trends. Inspire aims to empower CIOs at every stage of their careers by cultivating rewarding relationships and developing thought leadership, Ferrise says. “It

IT 501

IT Knowledge Benchmarking Security 501

CIO

AUGUST 9, 2024

As business leaders look to harness AI to meet business needs, generative AI has become an invaluable tool to gain a competitive edge. With generative AI businesses can now boost productivity and reduce costs, fundamentally changing how they work. But fully leveraging this data has been practically impossible—up until now.

Business 538

Business Gaming Competitive Knowledge 538

CIO

NOVEMBER 22, 2024

The road ahead for IT leaders in turning the promise of generative AI into business value remains steep and daunting, but the key components of the gen AI roadmap — data, platform, and skills — are evolving and becoming better defined. That was the key takeaway from the “What’s Next for GenAI in Business” panel at last week’s Big.AI@MIT

Airline 510

Airline Travel Startups Pharmaceutical 510

CIO

OCTOBER 20, 2023

The modules were customed designed by “leaders in business and team agility,” according to ScrumAlliance, and they employ approved educators who can demonstrate years of “real-world experience and success” coaching others and implementing agile in the workplace.

IT 516

IT Knowledge Security Security 516

CIO

NOVEMBER 11, 2024

Saudi Arabia’s AI ambitions are rooted in its Vision 2030 agenda, which outlines AI as a key pillar in the country’s transition to a knowledge-based economy. billion to expand its MENA business by launching new cloud areas in the Kingdom. One of the initiative’s cornerstone partnerships involves Alphabet’s Google.

Globalization 482

Globalization Startups Education Innovation 482

CIO

AUGUST 8, 2024

A three-time CIO who’s been named one of the top executive women in tech to watch, Mona Bates is known for her mission-driven approach to transformation, her passion for building award-winning teams, and for driving meaningful change for the business. Why is it important to show up as a business leader first and technology leader second?

Win 482

Win IT Knowledge Learning 482

CIO

SEPTEMBER 19, 2024

Agentic AIs, a form of technology designed to run specific functions within an organization without human intervention, are gaining traction as enterprises look to automate business workflows, augment the output of human workers, and derive value from generative AI. In addition, the power of agentic AIs is still in its infancy, they say.

IT 518

IT Knowledge Algorithm Technology 518

CIO

OCTOBER 23, 2024

When I joined in July 2022, the company had spent the prior 24 months completing more than 20 acquisitions, and the IT team was busy bringing all these new systems online. As a labor-heavy business with over 43,000 employees, most of whom provide day-to-day services to the people we serve, we need better visibility to labor utilization data.

KPI 448

KPI Travel Analysis Data Analysis 448

CIO

AUGUST 9, 2024

Companies eager to harness these benefits can leverage ready-made, budget-friendly models and customize them with proprietary business data to quickly tap into the power of AI. The right generative AI solutions can unlock a world of opportunities for business leaders aiming to increase efficiency, drive productivity, and boost performance.

Business 525

Business Innovation Security Security 525