This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Most IT and business executives recognize the necessity of close alignment. What really matters is determining how to fit every function together to achieve unified goals — chiefly IT and its business counterparts, given the importance technology has organizationwide. Here are 11 effective ways to reach that goal.
In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success. Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Understanding the competitive landscape is also essential.
AI agents are powered by the same AI systems as chatbots, but can take independent action, collaborate to achieve bigger objectives, and take over entire business workflows. The next evolution of AI has arrived, and its agentic. The technology is relatively new, but all the major players are already on board.
Business leaders may be confident that their organizations data is ready for AI, but IT workers tell a much different story, with most spending hours each day massaging the data into shape. Successful pilot projects or well-performing algorithms may give business leaders false hope, he says. Thats where the friction arises.
Join us to discuss how you can leverage Zia to accomplish your business goals such as increasing efficiency, increasing agent productivity, achieving cost-effectiveness, and streamlining IT operations.
Deliver value from generative AI As organizations move from experimenting and testing generative AI use cases , theyre looking for gen AI to deliver real business value. CIOs are an ambitious lot. To ensure his team can meet the challenges that such growth brings, he has doubled his IT staff and invested in upskilling his team.
Instead of seeing digital as a new paradigm for our business, we over-indexed on digitizing legacy models and processes and modernizing our existing organization. As a result, most businesses remain saddled with complexity, department silos, and old ways of doing things. The reality for most businesses was much less revolutionary.
Even in the case of moderate to low risk, technical debt impacts can change quickly as business needs evolve. Another question is: What separates out debt thats fixed opportunistically versus critical debt that could cripple the business?
The cost of AI can be astronomically high and not always justified in terms of business value,” notes Durvasula. When the research analysts want the research, that’s when the AI gets activated. It takes the input from the analyst, provides the responses to analysts’ questions, and generates the report,” explains Durvasula.
A growing body of evidence shows that environmental, social and governance (ESG) initiatives are important to business growth. Consumers see businesses as crucial change agents and are willing to take their business to the competition if their current brand comes up short on ESG.
The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace. We will need to drive the conversation away from coming up with ways to implement AI to [answering], What are the top N business needs, and how might we address them using AI? Heres what they say.
Still, CIOs have reason to drive AI capabilities and employee adoption, as only 16% of companies are reinvention ready with fully modernized data foundations and end-to-end platform integration to support automation across most business processes, according to Accenture. These reinvention-ready organizations have 2.5
IT may be central to modern existence, but the people and processes of IT remain a mystery to most business executives and colleagues. I asked a group of business executives to take out a blank sheet of paper, draw a big circle, and label it IT People and Processes. Its time to change this. To combat this, CIOs need to humanize IT.
That’s great, because a strong IT environment is necessary to take advantage of the latest innovations and business opportunities. Leaders who adopt a crawl-walk-run approach, with thoughtful risk-taking and a strategic focus on actions and results, maximize the business value from IT modernization.”
Businesses are tasked with beating pre-pandemic numbers, making marketing more essential than ever before. This is your chance to create unprecedented brand awareness, bring in the best leads sales has ever seen, and play an instrumental role in generating new and existing business revenue.
For its Generative AI Readiness Report, IT services company Avanade surveyed over 3,000 business and IT executives in 10 countries from companies with at least $500 million in annual revenue. Here are key attributes of those who embody this new standard in order to succeed in the current multifaceted business environment.
But the work to get business leaders, stakeholders, and end-users to shift to agile mindsets mostly got stuck. People in business functions didnt want to give up their project mindsets and control of getting what they needed from IT in the timelines required. But many enterprises stopped their agile transformations at this layer.
Business and IT leaders agree that improving the “digital employee experience” (DEX) results in better productivity and workplace morale. But recent research by Ivanti reveals an important reason why many organizations fail to achieve those benefits: rank-and-file IT workers lack the funding and the operational know-how to get it done.
The UK government has introduced an AI assurance platform, offering British businesses a centralized resource for guidance on identifying and managing potential risks associated with AI, as part of efforts to build trust in AI systems. About 524 companies now make up the UK’s AI sector, supporting more than 12,000 jobs and generating over $1.3
Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. Enter conversational marketing — the new paradigm to tackling your business deals and converting prospects in minutes. Conversations have always been at the heart of our most authentic relationships.
Jeff Schumacher, CEO of artificial intelligence (AI) software company NAX Group, told the World Economic Forum : “To truly realize the promise of AI, businesses must not only adopt it, but also operationalize it.” Most AI hype has focused on large language models (LLMs). And maybe most importantly, it can influence leadership.
Celanese operates more than 50 large manufacturing plants across 27 countries, and has made several significant acquisitions in recent years, including Dupont’s $11 billion mobility and materials (M&M) business. What is the business transformation underway at Celanese? This allows us to move fast and create a sustainable momentum.
Ongoing layoffs in the tech industry and rising demand for AI skills are contributing to a growing mismatch in the IT talent market, which continues to show mixed signals as economic factors and the rise of AI impact budgets and the long-term outlook for IT skills. What is driving tech layoffs?
Meta has hired the former CEO of Salesforce AI, Clara Shih, to lead a new “Business AI” group. Shih is now a vice president at Meta and the head of a new business AI group, she said in a post there. Meta’s Llama models have over 600M downloads to date, and Meta AI has more than 500M monthly actives,” Shih said.
Conversation Intelligence defined and how it impacts your business. This eBook will answer all your questions and more by providing a complete overview of Conversation Intelligence and its importance in Revenue organizations, delivering impact from your Sales Development Representatives all the way to the C-Suite. Ready to learn more?
His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLennan on this digital journey.
They are saying, I want to know more so I will sign off on a [POC] project to see if and how this applies to my business, Andersen said, adding that he sees enterprises deploying a much larger crop of POCs. For every 33 AI POCs a company launched, only four graduated to production, IDC found. Its going to vary dramatically.
By partnering with industry leaders, businesses can acquire the resources needed for efficient data discovery, multi-environment management, and strong data protection. To fully leverage AI and analytics for achieving key business objectives and maximizing return on investment (ROI), modern data management is essential.
AI agents are powered by gen AI models but, unlike chatbots, they can handle more complex tasks, work autonomously, and be combined with other AI agents into agentic systems capable of tackling entire workflows, replacing employees or addressing high-level business goals. But it doesnt help when a legacy system operates in batch mode.
But leaders say mainstream AI tools still fall short on accuracy and business impact. AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week.
How and why is Ingram Micro becoming a platform business? But today, were working toward becoming a platform business, and recently re-entered the public eye under the NYSE: INGM ticker symbol. Many digital transformations focus on platforms to support the business, but thats different from running a platform business.
His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLellan on this digital journey.
To generate business value with generative AI (GenAI), people must consistently use GenAI tools in their workflow. Artificial intelligence is an early stage technology and the hype around it is palpable, but IT leaders need to take many challenges into consideration before making major commitments for their enterprises.
Spending on advanced IT Some business and IT leaders say they also anticipate IT spending increases during 2025. Spending on advanced IT Some business and IT leaders say they also anticipate IT spending increases during 2025. Gartner is projecting worldwide IT spending to jump by 9.3% Gartner’s new 2025 IT spending projection , of $5.75
That means placing the right people in the right roles can be the difference between your business growing or stagnating — and the competition is getting fierce. According to Harvard Business Review, the COVID-19 pandemic exacerbated seismic shifts that were already rocking the talent market. Download now!
Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. It could be used to improve the experience for individual users, for example, with smarter analysis of receipts, or help corporate clients by spotting instances of fraud. Its possible to opt-out, but there are caveats.
We havent realistically begun updating and normalizing the wider semi- and unstructured data applications that pervade business processes and that are exactly the data and business flows that can most benefit from the latest waves of AI innovation. of their IT budgets on tech debt at that time. But they can be modernized.
In this case, your product happens to be beet sugar used as an ingredient in your customers’ food and beverage, confectionery, and other businesses. Imagine that you’re a member of a cooperative that works with more than 2,100 suppliers to help you deliver your product to local and global customers.
Then there’s Standardization First to harmonize global business processes and create a leaner IT landscape. And with his almost 200 IT employees, Thomas Reitz, the company’s group CIO, sees himself primarily as a driver of innovation and transformation, and a promoter of what he calls real digitalization.
The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity.
To help enterprises overcome these challenges and achieve positive business outcomes, EXL launched EXLerate.AI, its agentic AI platform. The biggest challenge enterprises face when it comes to implementing AI is seamlessly integrating it across workflows. AI requires massive datasets, customized models, and ongoing fine-tuning.
What if artificial intelligence (AI) could prevent 1,000 potential outages and improve IT service health and delivery by more than 75%? IT teams would sleep better, but thats just the start. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.
In today’s fast-paced digital landscape, AI platforms are playing a pivotal role in reshaping industries and driving business transformation. As businesses across the UAE embark on their digital journeys, AI has emerged as a key enabler, streamlining operations, enhancing decision-making, and fostering innovation.
An intention to add pre-built workflow execution across business software applications into SuccessFactors, the result of SAP’s acquisition of the WalkMe digital adoption platform in September, in the first half of 2025, allowing customers “to improve employee experience and adoption across common workflows,” SAP said. he asked. “It
Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information. 64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. The digital age has brought about increased investment in data quality solutions.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content