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Transformation transformed: How Generative AI has completely changed the way businesses think about innovation

CIO

The business narrative around generative artificial intelligence (GenAI) has been consumed with real-world use cases. However, as GenAI matures and businesses move deeper into enterprise-level adoption, it’s become clear that the most transformative impact of GenAI will be on the very idea of transformation itself.

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With generative AI, IT must deliver knowledge…not just technology

CIO

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. By educating users, companies can accelerate adoption, which increases the potential to unlock innovation across teams and business units.

Knowledge 533
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AI success depends on a culture of innovation

CIO

If we remain solely focused on just building better and better AI capabilities, we risk creating an amazing technology without clear applications, public acceptance, or concrete returns for businesses. Innovation is what will make companies successful in an AI-driven future. Instead, it needs to be coupled with innovation.

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How BSH boosted their knowledge power to deliver better customer service

CIO

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 458
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Innovating Services for a Digital, Intelligent Future

CIO

According to Foundry’s State of the CIO 2024 study, technology leaders will be focused on driving digital innovation, redesigning processes, and modernising infrastructure and apps in the next three years in order to stay ahead. Tackling these requires innovation, built from a base of experience and knowledge.

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How strategic partnerships are the key to AI-driven innovation

CIO

Innovate or die,” Peter Drucker’s 1985 exhortation on the importance of constant reinvention, was great business advice for the last 40 or so years. Building an effective GenAI strategy is about much more than launching a point solution or siloed group of tools that only work for one part of the business.

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American Honda IT to fuel innovation with generative AI

CIO

For automakers such as Honda, generative AI provides an opportunity to enable their automobile designers and developers to innovate on a higher level, says Craig Powers, research director for worldwide digital business strategies at IDC.