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Most IT and business executives recognize the necessity of close alignment. What really matters is determining how to fit every function together to achieve unified goals — chiefly IT and its business counterparts, given the importance technology has organizationwide. Here are 11 effective ways to reach that goal.
In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success. Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Understanding the competitive landscape is also essential.
In today’s fast-evolving business landscape, environmental, social and governance (ESG) criteria have become fundamental to corporate responsibility and long-term success. This article delves into the transformative potential of AI, genAI and blockchain to drive sustainable innovation.
Innovate Shane McDaniel, CIO for the City of Seguin, Texas, says his city has grown by about 35% since the 2020 census. McDaniel says this work also creates a strong launchpad for more IT innovation in the upcoming year. Were embracing innovation, he explains. CIOs are an ambitious lot.
Instead of seeing digital as a new paradigm for our business, we over-indexed on digitizing legacy models and processes and modernizing our existing organization. As a result, most businesses remain saddled with complexity, department silos, and old ways of doing things. The reality for most businesses was much less revolutionary.
Even in the case of moderate to low risk, technical debt impacts can change quickly as business needs evolve. Another question is: What separates out debt thats fixed opportunistically versus critical debt that could cripple the business?
Business leaders may be confident that their organizations data is ready for AI, but IT workers tell a much different story, with most spending hours each day massaging the data into shape. Successful pilot projects or well-performing algorithms may give business leaders false hope, he says. Thats where the friction arises.
Efforts to gain market strength As a tour operator, Soltours short- and medium-term objectives focus on continuing to offer innovative solutions to travel agencies, and all of this with the aim of optimizing agency operations with more agile and personalized tools.
For its Generative AI Readiness Report, IT services company Avanade surveyed over 3,000 business and IT executives in 10 countries from companies with at least $500 million in annual revenue. Here are key attributes of those who embody this new standard in order to succeed in the current multifaceted business environment.
Still, CIOs have reason to drive AI capabilities and employee adoption, as only 16% of companies are reinvention ready with fully modernized data foundations and end-to-end platform integration to support automation across most business processes, according to Accenture. These reinvention-ready organizations have 2.5
Jeff Schumacher, CEO of artificial intelligence (AI) software company NAX Group, told the World Economic Forum : “To truly realize the promise of AI, businesses must not only adopt it, but also operationalize it.” Most AI hype has focused on large language models (LLMs). And maybe most importantly, it can influence leadership.
But the work to get business leaders, stakeholders, and end-users to shift to agile mindsets mostly got stuck. People in business functions didnt want to give up their project mindsets and control of getting what they needed from IT in the timelines required. But many enterprises stopped their agile transformations at this layer.
In almost all these transformations, one must prove the justification for change and navigate resistance to it, and go above and beyond to develop the business case. So the question that plagues any professional entrusted with or motivated to drive a huge change initiative is how to inspire innovation and foster a culture of excellence.
IT may be central to modern existence, but the people and processes of IT remain a mystery to most business executives and colleagues. I asked a group of business executives to take out a blank sheet of paper, draw a big circle, and label it IT People and Processes. Its time to change this. To combat this, CIOs need to humanize IT.
That’s great, because a strong IT environment is necessary to take advantage of the latest innovations and business opportunities. Leaders who adopt a crawl-walk-run approach, with thoughtful risk-taking and a strategic focus on actions and results, maximize the business value from IT modernization.”
With technology rapidly shaping business outcomes, and the tech infrastructure supporting every aspect of business, CIOs much deservedly now occupy a seat at the table. For Shajy Thomas, Regional Head of Tech APAC at Technicolor, technology actively contributes to shaping long-term business outcomes.
It began with the opening keynote, which asked the question: “The world of Artificial Intelligence is exhilarating and often exhausting, and the pace of innovation can seem impossible to keep up with. To generate business value with generative AI (GenAI), people must consistently use GenAI tools in their workflow.
The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace. We will need to drive the conversation away from coming up with ways to implement AI to [answering], What are the top N business needs, and how might we address them using AI? Heres what they say.
The Middle East is rapidly evolving into a global hub for technological innovation, with 2025 set to be a pivotal year in the regions digital landscape. AI and machine learning are poised to drive innovation across multiple sectors, particularly government, healthcare, and finance.
Celanese operates more than 50 large manufacturing plants across 27 countries, and has made several significant acquisitions in recent years, including Dupont’s $11 billion mobility and materials (M&M) business. What is the business transformation underway at Celanese? This allows us to move fast and create a sustainable momentum.
They are saying, I want to know more so I will sign off on a [POC] project to see if and how this applies to my business, Andersen said, adding that he sees enterprises deploying a much larger crop of POCs. For every 33 AI POCs a company launched, only four graduated to production, IDC found. Its going to vary dramatically.
In this case, your product happens to be beet sugar used as an ingredient in your customers’ food and beverage, confectionery, and other businesses. Sweet recognition The improvements have also led to Western Sugar being recognized as an innovator and leader in its industry.
Spending on advanced IT Some business and IT leaders say they also anticipate IT spending increases during 2025. Spending on advanced IT Some business and IT leaders say they also anticipate IT spending increases during 2025. Gartner is projecting worldwide IT spending to jump by 9.3% Gartner’s new 2025 IT spending projection , of $5.75
His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLennan on this digital journey.
AI, once viewed as a novel innovation, is now mainstream, impacting just about facet of the enterprise. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges. As 2025 dawns, CIOs face an IT landscape that differs significantly from just a year ago.
Digital transformation represented among the largest investments in technology to modernize businesses starting in the early 2000s. With the rise of generative AI, CEOs recognize an opportunity to shift from technology-led digital transformation to executive-led business reformation.
In addition, innovative AI applications such as driver assistance, smart navigation and predictive maintenance are being used to increase comfort and safety. The topic of compliance is often dealt with alongside day-to-day business. Mobility is increasingly being offered and consumed via digital channels and platforms.
The opening of this new office in Dubai not only marks a key development for the company but also reflects its dedication to helping local businesses with their digital transformation journeys. Salesforce has reached an exciting milestone with the opening of its new office in Dubai, UAE.
His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLellan on this digital journey.
In today’s fast-paced digital landscape, AI platforms are playing a pivotal role in reshaping industries and driving business transformation. As businesses across the UAE embark on their digital journeys, AI has emerged as a key enabler, streamlining operations, enhancing decision-making, and fostering innovation.
With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. The problem isnt just the shortage of qualified candidates; its the lack of alignment between the skills available in the workforce and the skills organizations need. Take cybersecurity, for example.
And with his almost 200 IT employees, Thomas Reitz, the company’s group CIO, sees himself primarily as a driver of innovation and transformation, and a promoter of what he calls real digitalization. IT experts also sit in innovation circles and support digitization projects on site.
What if artificial intelligence (AI) could prevent 1,000 potential outages and improve IT service health and delivery by more than 75%? IT teams would sleep better, but thats just the start. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.
On a recent episode of the Tech Whisperers podcast, we explored Bradys career journey and leadership philosophies and delved into how she inspires, innovates, and delivers at scale. CIO Amy Brady wears a vast array of hats in leading KeyBanks Technology, Operations, and Services (KTOS) organization. So, I thought, banking would be stable.
Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. Deloitte 2 meanwhile found that 41% of business and technology leaders said a lack of talent, governance, and risks are barriers to broader GenAI adoption.
Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. It could be used to improve the experience for individual users, for example, with smarter analysis of receipts, or help corporate clients by spotting instances of fraud. Its possible to opt-out, but there are caveats.
How and why is Ingram Micro becoming a platform business? But today, were working toward becoming a platform business, and recently re-entered the public eye under the NYSE: INGM ticker symbol. Many digital transformations focus on platforms to support the business, but thats different from running a platform business.
We havent realistically begun updating and normalizing the wider semi- and unstructured data applications that pervade business processes and that are exactly the data and business flows that can most benefit from the latest waves of AI innovation. of their IT budgets on tech debt at that time. But they can be modernized.
To help enterprises overcome these challenges and achieve positive business outcomes, EXL launched EXLerate.AI, its agentic AI platform. The platform demonstrates EXLs continued innovation and investment in the development of new AI solutions across key functions in insurance, healthcare, banking and capital markets, and other industries.
While technology prowess remains an important attribute, many in IT now hail from different functional areas, the connective tissue being a passion for the intersection of healthcare and business. IT leaders have been burnishing their business acumen and embracing a non-technical remit for some time.
Salima Bhimani has been encouraging the responsible and ethical use of AI for several years as Alphabet’s first chief strategist and director for inclusive and responsible technology, business, and leaders from 2017 to 2023. Now, we have to think about innovation as a way of really reshaping the world so that it works for everybody.
The business narrative around generative artificial intelligence (GenAI) has been consumed with real-world use cases. However, as GenAI matures and businesses move deeper into enterprise-level adoption, it’s become clear that the most transformative impact of GenAI will be on the very idea of transformation itself.
trillion annually — translating this into compelling business language for the board remains a persistent challenge. The more strategic concern isn’t just the cost— it’s that technical debt is affecting companies’ abilities to create new business, and saps the means to respond to shifting market conditions.
With data central to every aspect of business, the chief data officer has become a highly strategic executive. Todays CDO is focused on helping the organization leverage data as a business asset to drive outcomes. Its a message CDOs have been yelling from the rooftops for some time.
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