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CBAP certification: A high-profile credential for business analysts

CIO

The Certified Business Analysis Professional (CBAP) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA). IIBA is a nonprofit professional association founded in 2003 to promote the field of business analysis. It was first published in 2005 and is continuously updated.

Profiling 696
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The ‘Great IT Rebrand’: Restructuring IT for business success

CIO

But Florida-based Brown & Brown Insurance put old-school conventions to the test when it joined a growing cadre of leading organizations remodeling IT to reflect the pervasive role of technology in business transformation. Rethinking IT structure serves as yet another catalyst for advancing tech-driven business strategy.

IT 835
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What Artificial Intelligence can Help Businesses Manage Their Online Profiles

Smart Data Collective

A lot of factors go into building a business, but online reputation is a huge part of it. A lot of organizations don’t recognize the role that AI technology can play when it comes to business management, improving customer relationships and managing your business’s online profile. Automated Replies.

Profiling 344
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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

In the contemporary and fiercely competitive business environment, offering an individualized customer encounter is no longer merely a pleasant addition; it has become an essential requirement. By delivering pertinent content, recommendations, and offers, businesses can captivate and sustain the attention of their customers.

Profiling 271
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What is a business analyst? A key role for business-IT efficiency

CIO

What is a business analyst? Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.

Business 804
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ECBA certification: An entry-level credential for business analysts

CIO

The Entry Certificate in Business Analysis (ECBA) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA), a nonprofit professional association founded in 2003 to promote the field of business analysis. This breaks down as: The business analysis professional: 2.5%

Business 725
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Fearing disruption? A skills-based talent strategy builds business resiliency

CIO

According to a survey from SAS , only 47% of executives view their organization as resilient despite 97% agreeing that the trait is vital to business. Developing the skills necessary to support transformation initiatives builds business resiliency. Skills gaps have business impacts But IT leaders have work to do to get there.

Business 725