CIO

FEBRUARY 20, 2025

When building a machine-learning-powered tool to predict the maintenance needs of its customers, Ensono found that its customers used multiple old apps to collect incident tickets, but those apps stored incident data in very different formats, with inconsistent types of data collected, he says. But they can be modernized.

Business 405

Business Banking Management Innovation 405

CIO

AUGUST 27, 2024

A lawsuit filed in a Texas federal court on Friday is a good illustration of the problems that can arise when two competitors — or even potential competitors — sign Non-Disclosure and Access Agreements (NDAAs) to share sensitive information to ostensibly help mutual customers. Rather, the complaint alleges that they misused the information.

Information 418

Information Intellectual Property Knowledge Technology 418

CIO

DECEMBER 12, 2024

Business leaders may be confident that their organizations data is ready for AI, but IT workers tell a much different story, with most spending hours each day massaging the data into shape. Successful pilot projects or well-performing algorithms may give business leaders false hope, he says. It starts to inform the art of the possible.

IT 504

IT Algorithm Education Capital 504

CIO

OCTOBER 24, 2024

While LLMs are trained on large amounts of information, they have expanded the attack surface for businesses. From prompt injections to poisoning training data, these critical vulnerabilities are ripe for exploitation, potentially leading to increased security risks for businesses deploying GenAI.

Security 482

Security Security Algorithm Globalization 482

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. We’re trying to get the AI to have the same knowledge as the best employee in the business,” he says.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

AUGUST 5, 2024

Catholic Health received notification from CrowdStrike with information about the remediation, which had to be applied manually to hundreds of servers, Mainiero says. For many CIOs, being prepared, having disaster recovery and business continuity plans in place, and constant communication with stakeholders lessened the impact of the outage.

Learning 514

Learning Hospitals Security Security 514

CIO

AUGUST 9, 2024

As business leaders look to harness AI to meet business needs, generative AI has become an invaluable tool to gain a competitive edge. With generative AI businesses can now boost productivity and reduce costs, fundamentally changing how they work. These models capture natural languages and the nuances of user queries.

Business 538

Business Gaming Competitive Knowledge 538

CIO

JANUARY 14, 2025

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. GenAI can augment workers capabilities, automate complex tasks, and facilitate continuous learning.

IT 467

IT Primary Research Knowledge Research 467

CIO

DECEMBER 23, 2024

The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace. Were moving away from the hype and learning to live with generative AI, he says. Thats why they should be highly integrated and partner with the business and the business functions.

IT 505

IT Technology Technology Learning 505

CIO

APRIL 25, 2024

For the business- and employment-focused social media platform, connecting qualified candidates with potential employers to help fill job openings is core business. CIOs in every vertical can take a tip or two from the lessons LinkedIn learned along the way. That is a problem that an LLM can’t fix.

Learning 524

Learning IT Profiling Technology 524

CIO

NOVEMBER 5, 2024

Simple solutions for complex problems As Mastercard’s business has grown we recognized the need to apply new technologies to modernize our traditional internal customer service practices and processes to bring them in line with our external, market-facing innovation. Companies and teams need to continue testing and learning.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

AUGUST 15, 2024

Most IT and information security leaders are very familiar with the term VUCA. Amid a growing threat landscape, these CISOs emphasized the need for cybersecurity teams to understand and speak the language of the business, with a strategic eye toward driving greater customer and stakeholder value.

Business 535

Business Security Security Gaming 535

CIO

DECEMBER 10, 2024

The sheer number of options and configurations, not to mention the costs associated with these underlying technologies, is multiplying so quickly that its creating some very real challenges for businesses that have been investing heavily to incorporate AI-powered capabilities into their workflows.

Banking 435

Banking Gaming Knowledge Technology 435

CIO

SEPTEMBER 30, 2024

Like many organizations, Indeed has been using AI — and more specifically, conventional machine learning models — for more than a decade to bring improvements to a host of processes. Now, a majority of organizations will invest in AI technologies this year to transform their businesses into highly automated and efficient operations.”

Business 532

Business Pharmaceutical Research Technology 532

CIO

AUGUST 9, 2024

Companies eager to harness these benefits can leverage ready-made, budget-friendly models and customize them with proprietary business data to quickly tap into the power of AI. The right generative AI solutions can unlock a world of opportunities for business leaders aiming to increase efficiency, drive productivity, and boost performance.

Business 525

Business Innovation Security Security 525

CIO

SEPTEMBER 3, 2024

While technology prowess remains an important attribute, many in IT now hail from different functional areas, the connective tissue being a passion for the intersection of healthcare and business. IT leaders have been burnishing their business acumen and embracing a non-technical remit for some time.

Business 476

Business IT Education Finance 476

CIO

NOVEMBER 26, 2024

Data is the lifeblood of the modern insurance business. Yet, despite the huge role it plays and the massive amount of data that is collected each day, most insurers struggle when it comes to accessing, analyzing, and driving business decisions from that data. That commitment must begin at the C-suite level.

Education 493

Education Security Security Innovation 493

CIO

APRIL 1, 2024

Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. Deloitte 2 meanwhile found that 41% of business and technology leaders said a lack of talent, governance, and risks are barriers to broader GenAI adoption.

Innovation 535

Innovation Business Security Security 535

CIO

JANUARY 15, 2025

As a consequence, these businesses experience increased operational costs and find it difficult to scale or integrate modern technologies. Modernising with GenAI Modernising the application stack is therefore critical and, increasingly, businesses see GenAI as the key to success. The solutionGenAIis also the beneficiary.

Innovation 468

Innovation Win Globalization Security 468

CIO

FEBRUARY 27, 2025

But the work to get business leaders, stakeholders, and end-users to shift to agile mindsets mostly got stuck. People in business functions didnt want to give up their project mindsets and control of getting what they needed from IT in the timelines required.

IT 473

IT Management Technology Technology 473

CIO

NOVEMBER 1, 2024

No matter what market you operate in, AI is critical to keeping your business competitive. When considering how to work AI into your existing business practices and what solution to use, you must determine whether your goal is to develop, deploy, or consume AI technology. And for additional information click here.

Intelligence 448

Intelligence Intelligence Entertainment Algorithm 448

CIO

JANUARY 13, 2025

To keep ahead of the curve, CIOs should continuously evaluate their business and technology strategies, adjusting them as necessary to address rapidly evolving technology, business, and economic practices. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

AUGUST 21, 2024

The flashpoint moment is that rather than being based on rules, statistics, and thresholds, now these systems are being imbued with the power of deep learning and deep reinforcement learning brought about by neural networks,” Mattmann says. The systems are fed the data, and trained, and then improve over time on their own.”

Business 511

Business Intellectual Property Security Security 511

CIO

AUGUST 20, 2024

Digital transformation represented among the largest investments in technology to modernize businesses starting in the early 2000s. With the rise of generative AI, CEOs recognize an opportunity to shift from technology-led digital transformation to executive-led business reformation.

Innovation 543

Innovation Business Gaming Win 543

CIO

JULY 2, 2024

Every CEO, every executive, and just about every worker in the developed world today “talks” and “walks” information technology. I am not suggesting we all jump on a couch and start spewing our issues with technology but perhaps informed and candid discussions about those things and practices that need repair is a good place to start.

Learning 435

Learning IT Globalization Win 435

CIO

DECEMBER 17, 2024

Cloud and the importance of cost management Early in our cloud journey, we learned that costs skyrocket without proper FinOps capabilities and overall governance. As a distributor, we are a low-margin business, and cloud can be as much as 25% of your operating income. Because at the end of the day, youll learn from it.

Globalization 396

Globalization Learning Technology Technology 396

CIO

JANUARY 9, 2025

Salesforces recent State of Commerce report found that 80% of eCommerce businesses already leverage AI solutions. At Akeneo, our vision is to empower retailers with a unified platform that transforms fragmented product information into a strategic asset, says Fouache. So the question here isnt if AI will disrupt your business.

Retail 396

Retail Commerce Market Segmentation Innovation 396

CIO

APRIL 22, 2024

Scavuzzo, partner and chief information and digital officer, ensures it acts like one, with his technology team identifying and seizing on opportunities that drive company growth. We’re introducing technology that reinvents how we do business, and in a lot of cases, it has led us to generate revenue,” Scavuzzo explains. Yet Peter J.

Business 475

Business IT Predictive Analytics Technology 475

CIO

FEBRUARY 27, 2025

Brady shared how these moments pushed her out of her comfort zones, the thought processes that went into her decision-making, and the learnings she came away with. You spent 14 years working on the business side at Bank of America when the banks president asked you to move to Atlanta and build a research and development group.

Banking 394

Banking IT Innovation Technology 394

CIO

OCTOBER 24, 2024

Business and IT leaders agree that improving the “digital employee experience” (DEX) results in better productivity and workplace morale. A higher percentage of executive leaders than other information workers report experiencing sub-optimal DEX. 60% of office workers report frustration with their tech tools.

IT 446

IT Knowledge Research Technology 446

CIO

NOVEMBER 7, 2024

As digital transformation becomes a critical driver of business success, many organizations still measure CIO performance based on traditional IT values rather than transformative outcomes. To drive change, a reworking of what defines CIO/IT success is needed, with a focus on strategic business goals, innovation, and market differentiation.

Benchmarking 482

Benchmarking Innovation Research Gaming 482

CIO

JUNE 7, 2024

based company, which claims to be the top-ranked supplier of renewable energy sales to corporations, turned to machine learning to help forecast renewable asset output, while establishing an automation framework for streamlining the company’s operations in servicing the renewable energy market. To achieve that, the Arlington, Va.-based

IT 482

IT Business Predictive Analytics Globalization 482

CIO

AUGUST 8, 2024

The business narrative around generative artificial intelligence (GenAI) has been consumed with real-world use cases. However, as GenAI matures and businesses move deeper into enterprise-level adoption, it’s become clear that the most transformative impact of GenAI will be on the very idea of transformation itself.

Innovation 491

Innovation Business Knowledge Intelligence 491

CIO

DECEMBER 5, 2024

There is an engineering space where people focus more on the back end, which is more akin to organizing the books in a library so that you can find the information you need when you need it systematically. Their focus is very much on visualizing things, utilizing UI/UX principles and making information more consumable for people.

Brainstorming 417

Brainstorming Learning Technology Technology 417

CIO

AUGUST 6, 2024

The recent global outage at CrowdStrike, a leading cybersecurity firm, has sent shockwaves through the business community. The CrowdStrike outage: A wake-up call CrowdStrike’s global outage disrupted services for numerous Microsoft clients, highlighting the far-reaching impact that a single point of failure can have on businesses.

Business 417

Business Hospitals Airline Banking 417

CIO

OCTOBER 30, 2024

As businesses increasingly rely on digital platforms to interact with customers, the need for advanced tools to understand and optimize these experiences has never been greater. Gen AI transforms this by helping businesses make sense of complex, high-density data, generating actionable insights that lead to impactful decisions.

Analysis 482

Analysis Research Innovation Business 482