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5 top business use cases for AI agents

CIO

AI agents are powered by the same AI systems as chatbots, but can take independent action, collaborate to achieve bigger objectives, and take over entire business workflows. The business benefit is that attorneys can get through the contracting process faster, respond to customers faster, and transact faster than anyone else.

Business 538
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11 top HRIS certifications to boost your career

CIO

The best way to accomplish this is through human resources information management (HRIM) and human resources information systems (HRIS) certification. aPHR HRCI’s Associate Professional in Human Resources (aPHR) is designed for professionals just beginning their HR career journey.

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Project management: Tips, tools, best practices

CIO

Project management is a business discipline that involves applying specific processes, knowledge, skills, techniques, and tools to successfully deliver outcomes that meet project goals. Time management: Plan and develop schedules and activities, estimate resources and timelines. What is project management?

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The Growing Importance of AI for Small Businesses

Smart Data Collective

Artificial intelligence (AI) is no more confined to big businesses. As the technology matures and becomes more affordable, it has found a place in startups and small businesses as well. That’s why AI is permeating the small business ecosystem in a big way. I’m going to discuss how to grow a small business using AI.

Business 332
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UPS delivers customer wins with generative AI

CIO

Bala Subramanian, chief digital and technology officer at UPS, sees the company’s foray into generative AI as not only a winner for its customer contact center agents but something to be introduced to other business processes in the near future, he says.

Win 526
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3 Essential Tips to Protect Your Business Data from a Data Breach

Smart Data Collective

As a business owner, you can’t afford to overlook the importance of a sound data security strategy. Data Security Strategies that Your Business Should Follow in 2021. Running a business is more than just making sales and calculating finances. Human Resources. Data security has become more important than ever.

Business 345
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3 ways CIOs should drive the future of work

CIO

Others say human resources leads the future of work considerations for the enterprise, and department leaders own it for their teams. But taking this kind of butler approach to the organization’s future of work mission and waiting for business drivers can be shortsighted. Here are three technology areas CIOs should focus on.

Knowledge 536