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UK launches platform to help businesses manage AI risks, build trust

CIO

The UK government has introduced an AI assurance platform, offering British businesses a centralized resource for guidance on identifying and managing potential risks associated with AI, as part of efforts to build trust in AI systems. billion in revenue, the UK government said. “The

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Global AI regulations: Beyond the U.S. and Europe

CIO

Building on that perspective, this article describes examples of AI regulations in the rest of the world and provides a summary on global AI regulation trends. The complexity of varying global AI regulations is challenging for CIOs. An earlier article described emerging AI regulations for the U.S. and Europe. and countries of the EU.

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Global managed services to grow in 2024 as enterprise IT spending rises

CIO

The global market for managed services will rise in 2024 due to organizations’ IT spending surge and larger investments in managed services deals involving AI and cloud computing, according to market intelligence firm IDC. This trend, IDC attributed to the growing investments by organizations in areas such as AI and cloud.

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How Norma Group standardizes its global IT

CIO

Reitz has set up a global service model with hubs in three time zones that operate according to the follow-the-sun approach. Then there’s Standardization First to harmonize global business processes and create a leaner IT landscape. It all starts with a sense of presence, both remote and local.

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Freshworks lays off 660 — about 13 percent of its global workforce — despite strong earnings, profits

CIO

The company said the layoffs were part of “realigning our global workforce.” This inaugural buyback program not only underscores the confidence we have in the durable and profitable growth of our business, but also reinforces our commitment to delivering long-term shareholder returns.”

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11 ways to ensure IT-business alignment

CIO

Most IT and business executives recognize the necessity of close alignment. They understand that their strategies, capabilities, resources, and management systems should be configured to support the enterprise’s overarching purpose and goals. Having a seat at the strategy table helps IT push the business forward. “It

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Scaling success: How Avaya empowered Atento’s global growth

CIO

Atento is one of the world’s leading business process and transformation outsourcing companies and serves over 400 clients across 17 countries. However, this rapid expansion presented significant challenges in maintaining consistency and efficiency across its global operations.