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Goodbye digital transformation, hello AI-first business transformation

CIO

Instead of seeing digital as a new paradigm for our business, we over-indexed on digitizing legacy models and processes and modernizing our existing organization. As a result, most businesses remain saddled with complexity, department silos, and old ways of doing things. The reality for most businesses was much less revolutionary.

Business 540
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How CIOs are stepping up as business strategists

CIO

With technology rapidly shaping business outcomes, and the tech infrastructure supporting every aspect of business, CIOs much deservedly now occupy a seat at the table. For Shajy Thomas, Regional Head of Tech APAC at Technicolor, technology actively contributes to shaping long-term business outcomes.

Business 368
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A blueprint for successfully executing business-aligned IT strategies

CIO

In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success. Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage.

Business 458
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Transforming distribution: How Ingram Micro is becoming a platform business

CIO

How and why is Ingram Micro becoming a platform business? But today, were working toward becoming a platform business, and recently re-entered the public eye under the NYSE: INGM ticker symbol. Many digital transformations focus on platforms to support the business, but thats different from running a platform business.

Business 435
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Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO

Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. In June, the company released its generative AI assistant for commerce, dubbed Commerce GPT.

Commerce 370
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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

Based on our services, e-commerce has flourished from providing payment guarantees, zero liability to consumers, APIs and services, and global acceptance to online commerce stores, ride-sharing apps, and streaming networks worldwide. Production runs are another place where I believe the most significant payback for a business will be.

Commerce 496
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The targeted approach to cloud and data CIOs need for ROI gains

CIO

Migration to the cloud, data valorization, and development of e-commerce are areas where rubber sole manufacturer Vibram has transformed its business as it opens up to new markets. Vibram certainly isn’t an isolated case of a company growing its business through tools made available by the CIO.

Commerce 448