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5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Premises-based telephony will see the most significant slowdown in investment as businesses decide to defer their upgrades and replacements.”

Hospitals 545
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Top 10 Analytics And Business Intelligence Trends For 2020

Datapine Blog

Over the past decade, business intelligence has been revolutionized. Spreadsheets finally took a backseat to actionable and insightful data visualizations and interactive business dashboards. 2019 was a particularly major year for the business intelligence industry. Source: Business Application Research Center *.

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Democratise Analytics, Reach All cost effectively

Elegant BI

Most organisations have implemented analytics or business intelligence solutions when they were replacing a reporting solution. I will use an example and let you extrapolate and extranovate (Extrapolation by innovation = extranovate, in this business it always easy to invent words. Yes, and that is the reason we write about it.

KPI 81
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BI for Customer Relationship Management

Elegant BI

Can Business Intelligence for CRM Help Attract and Retain Customers? Business Intelligence for CRM is crucial to business success. Customer service and customer satisfaction are the backbone of customer relationships.