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Project management: Tips, tools, best practices

CIO

Each phase intersects with any of 10 knowledge areas, which include: integration, scope, time, cost, quality, human resources, communication, risk procurement, and stakeholder management. Time management: Plan and develop schedules and activities, estimate resources and timelines.

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Human and AI Partnerships Are Integral to the Future of Customer Experience

CIO

This offers a glimpse into a future of close human and AI partnerships, where we think, collaborate, and create augmented by technology and business intelligence. Chatbots use AI and scripted rules to ask questions, identify the challenge, and resolve customer queries.

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3 ways CIOs should drive the future of work

CIO

Others say human resources leads the future of work considerations for the enterprise, and department leaders own it for their teams. After another pause, some will say there isn’t ownership around this agenda. This may be so, but it isn’t a recipe for ensuring long-term organizational success.

Knowledge 536
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5 Benefits intelligent document processing brings to content management

CIO

They also extend to back-office functions that all companies engage in, such as accounts receivable and payable, human resources, and more. Potential use cases spread across vertical industries that are steeped in document-intensive processes, including healthcare, financial services, banking, and insurance. That all changes with IDP.

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Freshworks’ annual benchmark report outlines key trends evolving IT service management

CIO

Similarly, 52% used SaaS applications for human resources (HR) management, while half of those surveyed also preferred SaaS for business intelligence tools and customer relationship management.

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Embedded BI Tools Bring Huge Benefits to Business Applications

Smart Data Collective

Business intelligence has made a huge mark on the world of business. According to Fortune Business Insights, businesses spent around $24.05 However, many workplaces are still trying to figure out how to leverage business intelligence effectively. billion BI solutions in 2021.

Business 306
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5 tips for excelling at self-service analytics

CIO

One potential solution to this challenge is to deploy self-service analytics, a type of business intelligence (BI) that enables business users to perform queries and generate reports on their own with little or no help from IT or data specialists. It’s an asset “that responds to dynamic business requirements.”