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A blueprint for successfully executing business-aligned IT strategies

CIO

In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success. Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Understanding the competitive landscape is also essential.

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5 questions to test tech resilience and build a 90-day action plan

CIO

And this is in the context of a business environment that feels like a perma-crisis. Identify key stakeholders across all business functions and establish regular collaboration forums. Develop a skills matrix detailing the technical and business capabilities needed across the organization.

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2025 is the year to unlock the power of pervasive IT governance

CIO

Additionally, CIOs indicate that the lack of alignment between IT and the business is their third biggest challenge within their organization (IDCs CIO Sentiment Survey 2024, n = 395 ). And alignment between IT and the business is still a challenge according to my conversations with CIOs today, and it has been for a long time.

IT
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Freshworks’ annual benchmark report outlines key trends evolving IT service management

CIO

Partnering with the right platforms can help organizations achieve their fullest potential to drive growth, efficiency, and innovation. For example, customer satisfaction is key to business success in construction and real estate; hence, prompt and efficient issue resolution is key.

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6 steps to measure the business value of IT

CIO

Because the contribution to value and innovation is often unclear, employees from business-related departments perceive IT as a black box and can’t always judge what it does and what added value it entails. This is also why some companies appoint a CDO to close the gap of value contribution between business and IT.