CIO

JULY 30, 2024

With every business being different, putting together the right mix of tools and apps is crucial to success. CXOs need to be prudent when selecting the right solutions to meet their specific business needs. To address this issue, operators may look into implementing a priority matrix to streamline ticket queue management.

Benchmarking 393

Benchmarking Management Matrix IT 393

CIO

APRIL 5, 2023

That is legitimate, but in this way, there’s no direct connection to the business. Plus, there’s often a lack of affinity for meaningful KPIs, both in IT and in the specialist departments, says Jürgen Stoffel, CIO at global reinsurer Hannover Re.

Business 499

Business IT Matrix Business Environment 499

CIO

OCTOBER 24, 2024

Most recently she was the chief digital and technology officer at Ralph Lauren, where she was responsible for the global e-commerce strategy and revenue as well as driving digital transformation. That 23% of overlap stems from aspects of technology management through matrixed organizations and shadow IT. They’re clamoring for it.

Matrix 454

Matrix Brainstorming Commerce Technology 454

CIO

DECEMBER 17, 2024

Additionally, CIOs indicate that the lack of alignment between IT and the business is their third biggest challenge within their organization (IDCs CIO Sentiment Survey 2024, n = 395 ). And alignment between IT and the business is still a challenge according to my conversations with CIOs today, and it has been for a long time.

IT 195

IT Matrix KPI Innovation 195