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Leading the digital charge: Inspiring innovation and fostering a culture of excellence

CIO

Acknowledging the challenges of digital transformation Lack of precedence or an absence of suitable benchmarks for results could be limiting factors for a digitalization exercise. Go for small and solid wins Technologies in the digital realm are evolving day by day, some of them incrementally but a lot of them exponentially.

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Making AI real: It takes a CAIO

CIO

Our benchmark studies tell us there is a $60 to $80 million efficiency opportunity. An award-winning technology journalist and an experienced speaker at worldwide industry events, Gibson has been executive editor at eWEEK and PC Week, news editor at Communications Week, and software and systems editor at Computerworld.

IT 489
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How to Grow Your Social Presence Through Competitive Benchmarking

ArchIntel

Brent Barnhart , a writer and content critic, recently published an article that helps businesses grow their social presence through competitive benchmarking. In his article published on Sprout Social , Barnhart explained that competitive benchmarking is the process of comparing a company’s campaigns with those of its competitors.

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Deep automation: A CIO weapon for turning disruption into opportunity

CIO

This might involve creating cross-functional teams to identify automation opportunities and demonstrating quick wins to build momentum. Here are some key hurdles and strategies to overcome them: Foster an automation culture by involving employees early and showcasing benefits. Contact us today to learn more.

Learning 488
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The CIO’s guide to smarter vendor negotiation: 10 tips

CIO

Reaching a win-win agreement takes patience from both parties.” Do your homework “Consider benchmarks, market norms, and strategy before entering the room for a negotiation,” advises Amy Fong, partner in the sourcing and vendor management group at Everest Group. This is particularly important for as-a-service contract renewals.

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10 Best Sales Analytics Software Tools: Turning Data into Revenue

Zoominfo

By capturing and analyzing customer interactions across calls, emails, and video meetings, Chorus provides actionable insights that help sales teams refine strategies, improve win rates, and close deals faster. Teams can leverage conversation data to improve coaching, forecast more accurately, and align better with buyer needs.

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Trust Bank’s commitment to CX as a digital disruptor

CIO

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation. And 70% of customer acquisition comes from referral programs.

Banking 370