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Salesforce debuts gen AI benchmark for CRM

CIO

Salesforce today announced a first-of-its-kind gen AI benchmark for CRM, which aims to help businesses make more informed decisions when choosing large language models (LLMs) for use with business applications. Enter the new gen AI benchmark. He adds that this is only the first iteration of the benchmark.

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10 Best Sales Analytics Software Tools: Turning Data into Revenue

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For todays sales teams, data and signals are the foundation for smarter strategies, better decisions, and consistent growth. From identifying high-performing reps to forecasting future revenue, this technology provides the clarity sales leaders need to drive results. What is Sales Analytics Software?

Sales 246
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Banks bet on AI to deliver digital efficiencies

CIO

The Global Banking Benchmark Study 2024 , which surveyed more than 1,000 executives from the banking sector worldwide, found that almost a third (32%) of banks’ budgets for customer experience transformation is now spent on AI, machine learning, and generative AI.

Banking 530
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Beyond the hype: Do you really need an LLM for your data?

CIO

For example, at a company providing manufacturing technology services, the priority was predicting sales opportunities, while at a company that designs and manufactures automatic test equipment (ATE), it was developing a platform for equipment production automation that relied heavily on forecasting. Ive seen this firsthand.

Analysis 431
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2020 Database Strategies and Contact Acquisition Survey Report

Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. Database benchmarks for education and resource prioritization. 47% of marketers said they have a database management strategy in place, but there is room for significant improvement.

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5 top business use cases for AI agents

CIO

At the time, the best AIs couldnt pass the 5% mark on the SWE-bench, a challenging benchmark designed to see how well AI can solve real-world coding problems. And the data is also used for sales and marketing. Software development and IT Cognition released Devin, billed as the worlds first AI software engineer, in March last year.

Business 538
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Lead-to-Account Matching and Routing: Optimizing Sales Efficiency

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Lead-to-account matching and routing software addresses this problem head-on, automating key processes to help sales teams work smarter and faster. Heres how lead-to-account matching and routing software benefits businesses: Time Savings : Sales teams can focus on selling rather than administrative tasks. Automates lead distribution.

Sales 130