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Competitive Matrix Examples: 5 Ways to Compare Competitors

Crayon

A competitive matrix is a tool that helps you map out where you stand amongst your competitors. A competitive matrix can help you visualize your strengths, weaknesses, and where you can grow as a solution provider. What exactly does a competitive matrix look like and what are the benefits?

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Freshworks’ annual benchmark report outlines key trends evolving IT service management

CIO

The Freshworks Freshservice IT Service Management Benchmark Report (FBR), which surveyed more than 9,400 organizations across over 100 countries, found that organizations that automate business processes with workflows saw a 26.63% reduction in average resolution time (ART) and improved first contact resolution of employees by 77%.

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Exploration to elimination: CIO road map for adaptive technology portfolios

CIO

Enter the Technology Investment Matrix — a holistic approach that spans four key phases: exploration, exploitation, evolution, and elimination. The Technology Investment Matrix isn’t just a framework — it’s a mindset that empowers IT leaders to build adaptive technology portfolios that balance innovation with practicality.

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The DX roadmap: David Rogers on driving digital transformation success

CIO

When they look at a new problem, they start by gathering loads of third-party data and benchmarking through consulting firms. For example, CNN decided to get into digital news after looking at many benchmarks and reading several reports, thinking subscribers will pay monthly for a standalone news app.

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How 2 Australian sporting brands leverage human-centric digital innovation to drive new fan experiences in and out of the arena

CIO

Working with Infosys over the past five years has enabled us to set new benchmarks in fan engagement using digital technologies,” says Tennis Australia CEO and Australian Open Tournament Director, Craig Tiley. A major achievement was improving the ticketing pathway online for the returning five-day event.

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The ZoomInfo Modern GTM Index: How Does Your Company Stack Up?

Zoominfo

As ZoomInfo’s Calen Holbrooks and Andrew Riesenfeld explained in a recent webinar , the Modern GTM Index can benchmark a company’s GTM strategy against what we see are the most effective approaches. Business leaders can use this to evaluate the effectiveness of their GTM strategy. How Can Companies Use the Modern GTM Index?

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9 Top Competitive Intelligence Tools For Data Manipulation

Aqute Intelligence

Innovative companies use competitive intelligence to benchmark against competitors and see which ones are growing stronger or executing particularly well. I-Matrix lets you: Build financial models Identify trends and anomalies Create snapshots visualizations 6.