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The connection between EX and CX

CIO

Furthermore, an employee engagement benchmark study says 79% of employees who work at companies with “significantly above average” customer experience in their industry consider themselves “highly” or “moderately” engaged. Companies that spend time ensuring their employees are engaged outperform their competition by 147%.

Travel 448
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Protecting your business from unforeseen outages: Lessons from the recent CrowdStrike incident

CIO

This article explores the lessons businesses can learn from the CrowdStrike outage and underscores the importance of proactive measures like performing a business impact assessment (BIA) to safeguard operations against similar disruptions. In the recent global outage, air travel was affected by problems with reservations and check-in systems.

Business 417
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IT leaders tackle the high price of talent

CIO

But the new benchmark in salaries has already been set. It is 30% higher than pre-COVID levels,” says a senior technology leader from the travel industry, on condition of anonymity. Similarly, the technology leader from the travel industry has outsourced both the company’s core IT infrastructure and its security operations center.

IT 417
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ESG reporting: Carbon in the cloud

CIO

Scope 2 emissions come from indirect sources such as employee travel on airlines or electricity purchased to power an in-house datacenter. Contact us today to learn more. Scope 1 emissions come directly from sources owned or controlled by an organization, such as emissions from an airline fleet.

Airline 415
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4 essential strategies for success beyond peak times

CIO

According to our latest benchmark report, The fall of peak , which incorporates survey responses from consumers and digital leaders, alongside anonymized data from the Quantum Metric platform, to understand the biggest shift in shopping and booking trends for the holidays and beyond.

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45 Top YouTube Channels for Marketing Professionals

Zoominfo

The concept of using a search engine to learn about a certain topic or find an answer to a question isn’t new. If you want to be entertained, educated, and learn how to execute to get real results for your business, then hit that subscribe button!” But, it also impacts our professional lives as well—i.e. What more needs to be said?

Marketing 220
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Today’s quantum-inspired approaches for ROI

CIO

Still, we often must accept that it will be some time before we have enough qubits of a high enough fidelity to demonstrate true benchmarkable advantage. Another promising machine learning approach uses quantum-inspired convolutional neural networks (QICNNs). Learn more about our emerging technology solutions.

Algorithm 195