Benchmarking Learning Matrix 
CIO
JULY 30, 2024
The Freshworks Freshservice IT Service Management Benchmark Report (FBR), which surveyed more than 9,400 organizations across over 100 countries, found that organizations that automate business processes with workflows saw a 26.63% reduction in average resolution time (ART) and improved first contact resolution of employees by 77%.
CIO
JULY 24, 2024
Enter the Technology Investment Matrix — a holistic approach that spans four key phases: exploration, exploitation, evolution, and elimination. Foster adaptability through learning and integration Embrace experimentation, treating setbacks as learning opportunities to guide future investments. Contact us today to learn more.
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CIO
SEPTEMBER 19, 2023
When they look at a new problem, they start by gathering loads of third-party data and benchmarking through consulting firms. For example, CNN decided to get into digital news after looking at many benchmarks and reading several reports, thinking subscribers will pay monthly for a standalone news app.
CIO
APRIL 30, 2023
Our strength is digital whether it is AI, digital learning platforms or mixed reality and we combine it with a passion for tennis. Working with Infosys over the past five years has enabled us to set new benchmarks in fan engagement using digital technologies,” says Tennis Australia CEO and Australian Open Tournament Director, Craig Tiley.
Zoominfo
MAY 3, 2024
As ZoomInfo’s Calen Holbrooks and Andrew Riesenfeld explained in a recent webinar , the Modern GTM Index can benchmark a company’s GTM strategy against what we see are the most effective approaches. Business leaders can use this to evaluate the effectiveness of their GTM strategy. How Can Companies Use the Modern GTM Index?
Aqute Intelligence
JUNE 25, 2024
Industry reports and market research: Utilize industry reports and market research studies to gain insights into market trends, competitor performance, and industry benchmarks. Methodology: Choose a methodology that suits your needs, such as a matrix, comparison chart, or SWOT analysis (excluding SWOT as per your instructions).
CXL
FEBRUARY 3, 2022
When it comes to process, growth marketers must learn to fail. In this article, you’ll learn how to build a marketing growth strategy to increase your market penetration, market share, and revenue. The growth marketing process is all about rapid experimentation, learning, and adaptability. Growth is everyone’s business.
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