Benchmarking Innovation Matrix 
CIO
JULY 30, 2024
The Freshworks Freshservice IT Service Management Benchmark Report (FBR), which surveyed more than 9,400 organizations across over 100 countries, found that organizations that automate business processes with workflows saw a 26.63% reduction in average resolution time (ART) and improved first contact resolution of employees by 77%.
CIO
APRIL 30, 2023
Creating new revenue streams, identifying untapped audiences and better engaging fans onsite and all year-round are just some of the wins iconic Australian sporting events are chalking up thanks to human-centric digital innovation. We were very innovative in that space to stay connected.”
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CIO
JULY 24, 2024
Enter the Technology Investment Matrix — a holistic approach that spans four key phases: exploration, exploitation, evolution, and elimination. The Technology Investment Matrix isn’t just a framework — it’s a mindset that empowers IT leaders to build adaptive technology portfolios that balance innovation with practicality.
CIO
SEPTEMBER 19, 2023
Managing innovation and growth in a fluid environment is one of the biggest challenges for companies. The challenge of uncertainty is because companies rely a lot on a planning-oriented process to manage innovation, growth, and new digital initiatives. How can enterprises attain these in the face of uncertainty?
Aqute Intelligence
APRIL 18, 2023
Innovative companies use competitive intelligence to benchmark against competitors and see which ones are growing stronger or executing particularly well. I-Matrix lets you: Build financial models Identify trends and anomalies Create snapshots visualizations 6.
Aqute Intelligence
JUNE 25, 2024
Marketing teams can refine strategies, product teams can innovate, and sales teams can better position their offerings. By understanding your rivals' strengths and weaknesses, you can identify opportunities for innovation, defend your market position, and strategically plan your next move.
Netbasequid
AUGUST 15, 2022
Product Innovation. Plus, you can use their data to benchmark against your own efforts. Delving deeper, we find that in Entertainment , popular movie series that span back 2 decades are receiving a lot of love––The Matrix and Jurassic Park. This way you can fine-tune your messaging for greater impact. You will crash.
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