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Global AI regulations: Beyond the U.S. and Europe

CIO

In particular, the UAE AI Office created an AI license requirement for applications in the Dubai International Finance Centre. Learn more about IDC’s research for technology leaders OR subscribe today to receive industry-leading research directly to your inbox. Contact us today to learn more.

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Why genAI is the force multiplier you need for effective IT service management

CIO

Kenneth Gonzalez, Head of Analyst Relations, Freshworks, highlights some key findings from Freshworks’ Freshservice IT Service Management Benchmark Report 2024 (FBR 2024) , which surveyed more than 9,400 organizations across over 100 countries, that corroborates the value of generative AI in ITSM.

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Reporting cybersecurity posture and systemic risk to the board

CIO

As we saw recently with the CrowdStrike outage, the interconnected nature of enterprises today brings with it great risk that can have a significant negative effect on any company’s finances. Learn more about IDC’s research for technology leaders. Dr. Ken Knapton is an adjunct research advisor for IDC’s IT Executive Programs (IEP).

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Protecting your business from unforeseen outages: Lessons from the recent CrowdStrike incident

CIO

According to IDC Research, “Downtime continues to cost cloud buyers” (IDC’s Cloud Pulse, 4Q23: Executive Summary, Part II — 2024 Cloud Return on Investment). Learn more about IDC’s research for technology leaders. So while the CrowdStrike incident is dramatic, cloud outages are not rare. Contact us today to learn more.

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Climate tech opportunities for IT pros

CIO

Across nuclear innovation areas, as with most of tech, AI is revolutionizing both traditional and experimental nuclear technology from optimizing existing plant operations through predictive maintenance to accelerating fusion research by mastering plasma control, Breckenridge says. Contact us today to learn more.

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The evolving role of security and IT in DR and incident response

CIO

Learn more about IDC’s research for technology leaders. Gerald Johnston , an adjunct research advisor with IDC’s IT Executive Programs (IEP), founded GJ Technology Consulting, LLC, where he assisted global financial institutions and helped launch a UK startup bank. Contact us today to learn more.

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Can developer productivity be measured? Better than you think

CIO

The developer productivity metrics that matter most The reason we believe this is that we are working with 20 tech, finance, and pharmaceutical companies that are doing it. Developer velocity index benchmarking. The results are not definitive, but they are promising. Here’s how it works.