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Revolutionizing data management: Trends driving security, scalability, and governance in 2025

CIO

The evolution of cloud-first strategies, real-time integration and AI-driven automation has set a new benchmark for data systems and heightened concerns over data privacy, regulatory compliance and ethical AI governance demand advanced solutions that are both robust and adaptive.

Security 424
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Dreamforce 2024: Latest news and insights

CIO

Salesforce debuts gen AI benchmark for CRM June 17, 2024: Salesforce announced a gen AI benchmark for CRM , which aims to help businesses make more informed decisions when choosing large language models (LLMs) for use with business applications.

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SAP embeds Joule in entire enterprise portfolio, plans integration to other AIs

CIO

He said that SAP benchmarks models for performance on individual tasks, as well as for bias. The CX AI Toolkit will include a series of new features, such as an AI shopping assistant to let customers ask questions in natural language and receive replies on sites using SAP Commerce Cloud. That’s where we see the value.”

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Salesforce: Latest news and insights

CIO

its services include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Salesforce Platform. Salesforce to acquire PoS startup PredictSpring to augment Commerce Cloud August 2, 2024: Salesforce has signed a definitive agreement to acquire cloud-based point-of-sale (PoS) software vendor PredictSpring.

Commerce 344
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eCommerce Brands Use Data Analytics for Conversion Rate Optimization

Smart Data Collective

E-commerce businesses around the world are focusing more heavily on data analytics. One report found that global e-commerce brands spent over $16.7 There are many ways that data analytics can help e-commerce companies succeed. Conversion rates are the most important indicators of success in e-commerce.

Commerce 244
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Mastercard takes on UPI with new biometric payment passkey in India

CIO

Through innovative technology that enhances security and convenience, we’re creating a more transparent commerce ecosystem for all.” Mastercard had announced Payment Passkey service, part of its Biometric Authentication Service , in January this year, but the service had not been rolled out into its operating markets before now.

Banking 459
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How gen AI is joining the holiday shopping season

CIO

In a 2023 Freshworks Benchmark Report , 42.7% Gen AI-enabled “ conversational commerce ” can create new revenue opportunities at different points during the entire buyer journey. Faster resolution times can save retailers time and costs. of B2C customers voted for Automation and AI as the top feature of support software.

Retail 432