IT Service Vendors Shift Focus to Operational Efficiency and GenAI Investments Amid Economic Uncertainty
TBR
SEPTEMBER 30, 2024
According to TBR’s IT Services Vendor Benchmark, year-to-year revenue growth for the 31 vendors decelerated from 13.8% Deloitte’s broad portfolio and training investments closely align with many of its IT services peers, which is not surprising, given the firm’s position within the value chain. in 1Q19 and 8.6% in 1Q22 to 2.1%
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