CIO

FEBRUARY 6, 2025

My work centers around enabling businesses to leverage data for better decision-making and driving impactful change. In life sciences, LLMs can analyze mountains of research papers to accelerate drug discovery. These traditional tools are often more than sufficient for addressing the bread-and-butter analytics needs of most businesses.

Analysis 431

Analysis Retail Predictive Analytics Benchmarking 431

CIO

AUGUST 6, 2024

The recent global outage at CrowdStrike, a leading cybersecurity firm, has sent shockwaves through the business community. The CrowdStrike outage: A wake-up call CrowdStrike’s global outage disrupted services for numerous Microsoft clients, highlighting the far-reaching impact that a single point of failure can have on businesses.

Business 417

Business Hospitals Airline Banking 417

CIO

AUGUST 27, 2024

Businesses across sectors should be inspired by the IRS’ journey; strategic modernization can advance any organization. Assess: Regularly analyze applications’ health across business, financial, operational, and technical dimensions. Running APMR as a continuous process The figure below provides an overview of the cycle.

Business 412

Business Benchmarking Security Security 412

CIO

NOVEMBER 14, 2024

Challenge: Consumers want to shop on their own terms Recent research shows that 77% of consumers today buy through a mix of digital and physical shopping, while just 17% buy only online or only in physical stores (IDC Retail Insights: Consumer Sentiment Survey, 2024 — Findings and Implications, July 2024). And they are making progress.

Retail 243

Retail Competitive Cyberspace IT 243

CIO

DECEMBER 5, 2024

But a combination of shifting business models, regulatory changes, and technological advancements — most recently AI — is reshaping the internet into a more closed, restrictive environment. In one example provided in the article, a website stated that its search traffic decreased 91% within a few months, devastating its business.

Algorithm 221

Algorithm Benchmarking Gaming Research 221

CIO

JANUARY 8, 2025

In almost all these transformations, one must prove the justification for change and navigate resistance to it, and go above and beyond to develop the business case. Sharing of resources, ideas and research between teams should not only be encouraged but should be bestowed with tangible rewards.

Innovation 418

Innovation Capital Benchmarking Technology 418

CIO

SEPTEMBER 24, 2024

Inspired by the vast potential of generative AI, many IT and business leaders are concluding the best way to realize the transformative potential of all forms of AI is by handing responsibility to a single leader — a chief AI officer (CAIO). And Ameritas is using AI to determine which areas of the business can most benefit from AI. “To

IT 489

IT Benchmarking Learning Research 489

CIO

MARCH 5, 2024

Many employees want to experiment with AI assistants like Microsoft Copilot, while CIOs are under pressure from their CEOs to realign digital transformation priorities and deliver business value with generative AI capabilities. Today, top AI-assistant capabilities delivering results include generating code, test cases, and documentation.

Benchmarking 468

Benchmarking Human Resources Data Analysis Research 468

CIO

JULY 10, 2024

CIOs are under pressure to integrate generative AI into business operations and products, often driven by the demand to meet business and board expectations swiftly. The decentralization of GenAI implementation by business staff without IT oversight further complicates governance. Contact us today to learn more.

Benchmarking 418

Benchmarking Security Security Research 418

CIO

JULY 30, 2024

Enough has been said about generative AI and its capabilities to support and transform business operations, from personalizing customer and employee service to predictive analytics. In this context, the promises of genAI can be enticing, particularly in IT service management (ITSM). The first is charting a course grounded in practicality.

Management 430

Management IT Benchmarking Predictive Analytics 430

CIO

AUGUST 13, 2024

Unlike siloed or shallow automation efforts, deep automation architects a perspective that integrates customer experiences, value streams, human-machine collaboration, and synergistic technologies to create intelligent, self-adjusting businesses. Deep automation is about reimagining the business as an intelligent, adaptive organism.

Learning 488

Learning Benchmarking Intelligence Intelligence 488

CIO

SEPTEMBER 3, 2024

Ransomware attacks continue to be a mainline threat, with 60% of surveyed organizations reporting a business disruption in the last 12 months due to ransomware, according to IDC’s What Do Four Recurring Surveys Tell Us About Trends in Ransomware Incidents? Learn more about IDC’s research for technology leaders.

Hospitals 482

Hospitals Benchmarking Research Globalization 482

CIO

JULY 30, 2024

business leaders found that 71% of respondents were committed to a net-zero target and a further 26% reported targets to be under development. IDC research indicates that nearly 30% of organizations worldwide have embedded sustainability into their business model and overall strategy. Contact us today to learn more.

Benchmarking 395

Benchmarking Alliance Banking Profiling 395

CIO

DECEMBER 19, 2024

Across nuclear innovation areas, as with most of tech, AI is revolutionizing both traditional and experimental nuclear technology from optimizing existing plant operations through predictive maintenance to accelerating fusion research by mastering plasma control, Breckenridge says. Contact us today to learn more.

IT 195

IT Startups Innovation Security 195

CIO

AUGUST 22, 2024

Most large businesses have a security team. Keep reading for a look at key findings from our research, along with tips on how CISOs can apply them to enhance the effectiveness of the security personnel they manage. Some businesses maintain just two or three teams, while others have around a half-dozen. How is it structured?

Security 459

Security Security Management Startups 459

CIO

AUGUST 1, 2024

Joining an IT leadership organization CIOs not only establish friendly relationships with other tech leaders but also gain valuable insights on the latest IT, business, and leadership trends. We work directly with technology leaders, executives, and boards to develop our research insights.”

IT 501

IT Knowledge Benchmarking Security 501

CIO

SEPTEMBER 10, 2024

More organizations than ever have adopted some sort of enterprise architecture framework, which provides important rules and structure that connect technology and the business. Change with the times Businesses aren’t static and technology continues to move forward, so EA frameworks can’t remain the same over time.

Banking 434

Banking Benchmarking Research Technology 434

CIO

AUGUST 29, 2024

The research also found that getting security tools under control through consolidation and other methods can save an average of about 16% of total tool costs and nearly 20% of analyst time. Learn more about IDC’s research for technology leaders. Contact us today to learn more. Karen holds a Bachelor of Arts degree from UCLA.

Security 468

Security Security Benchmarking Research 468

CIO

AUGUST 20, 2024

It’s often a good idea for businesses that don’t have a lot of expertise with edge deployments, or for edge locations that don’t have readily available tech experts to troubleshoot if needed. IDC’s EdgeView 2024 survey found that 36% of businesses say new investments in edge will include managed edge services. Edge as a service.

Benchmarking 448

Benchmarking Banking Research Retail 448

CIO

FEBRUARY 22, 2024

Zero in on the ESG business problem you’re trying to solve “ESG reporting is quite broad and has many different flavors,” EY’s Reppy says. “So So getting specific is important.” For some, compliance with the EU’s new Corporate Sustainability Reporting Directive (CSRD) will be the top priority driving decision-making.

Business 368

Business KPI Value Chain Startups 368

TBR

JUNE 28, 2024

What Is Competitive Benchmarking? The IT market is a crowded space in which IT providers of all sizes compete for a share of the spending customers have budgeted for business and technology transformations and modernizations. Competitive benchmarking uses qualitative and quantitative data to rank IT vendors against their peers.

Benchmarking 130

Benchmarking Competitive Alliance Analysis 130

CIO

APRIL 5, 2024

The EU and US want to foster scientific information exchange between AI experts on either side of the Atlantic in areas such as developing benchmarks and assessing potential risks. Pal continued: “This will hopefully avoid creating silos and friction in conducting business between the US and EU for US AI companies.”

Benchmarking 488

Benchmarking Intelligence Intelligence Technology 488

CIO

SEPTEMBER 26, 2024

Learn more about IDC’s research for technology leaders. Dr. Ken Knapton is an adjunct research advisor for IDC’s IT Executive Programs (IEP). And he is an accomplished technology leader with extensive experience in leading IT functions, driving efficiency, enabling workflow automation, and delivering improved business outcomes.

Airline 497

Airline Banking Security Security 497

CIO

JUNE 27, 2024

Swapnil Shende, associate research manager for AI at IDC Asia/Pacific, sees complications for multinational organizations. Dai suggested that AI security and governance leaders should align with business strategy and develop comprehensive risk mitigation frameworks.

Intellectual Property 480

Intellectual Property Alliance Benchmarking Innovation 480

Zoominfo

JANUARY 24, 2025

By visualizing data through intuitive dashboards and providing predictive insights, sales analytics software transforms how businesses approach sales management. Customizable Reporting: Tailor metrics and dashboards to reflect your business priorities. Boost Forecast Accuracy: Plan confidently with reliable sales projections.

Sales 246

Sales Benchmarking Analysis Intelligence 246

CIO

SEPTEMBER 5, 2024

Despite the fact that cybersecurity spending remains a top priority for businesses ( Security Spending Still the Top Priority , IDC, September 2023), cybersecurity outcomes have only grown worse in recent years, with threat categories like ransomware setting new records for the scale and impact of attacks. This is a simple example, of course.

Technology 435

Technology Technology Security Security 435

CIO

NOVEMBER 20, 2023

Measuring developer productivity has long been a Holy Grail of business. Their customers were more satisfied, and their business colleagues had a better employee experience. Developer velocity index benchmarking. And like the Holy Grail, it has been elusive. And this doesn’t matter only for tech companies. Here’s how it works.

Pharmaceutical 476

Pharmaceutical Benchmarking Finance Retail 476

CIO

NOVEMBER 15, 2022

Citing its own research, which found that only 31% of employees have the technology they need to do their jobs properly, Gartner analysts also believe that a greater collaboration between IT and HR, and better technology in the workplace, could lead to an improved employee experience that would, in-turn, benefit staff retention.

Benchmarking 537

Benchmarking Innovation Security Security 537

CIO

AUGUST 8, 2024

Conclusion: The bright – but complex – future of open source software security Given the depth and breadth of the adoption of open source software in the modern enterprise, it seems unlikely that security concerns will stop businesses from depending on open source code anytime soon. Learn more about IDC’s research for technology leaders.

Security 476

Security Security Startups Benchmarking 476

CIO

AUGUST 15, 2024

Deals are developing beyond core business growth, encompassing new digital opportunities and emerging technologies as drivers of strategic acceleration. Resource planning : Digital investments by definition address people, process, and technology in the business case. What capability gaps limit business performance?

Alliance 418

Alliance Banking Startups Benchmarking 418

CIO

SEPTEMBER 12, 2024

They start with understanding where technology trends are going, how they relate to business needs, and what skills will be indispensable in the future. This requires an understanding of the business’ strategic direction. The other is the ability to understand and work with the business. Find out what they dream for the company.

Management 432

Management IT Education Benchmarking 432

CIO

NOVEMBER 17, 2023

Managed service provider business model Managed service providers structure their business to offer technology services cheaper than what it would cost an enterprise to perform the work itself, at a higher level of quality, and with more flexibility and scalability.

Management 488

Management IT Security Security 488

CIO

JULY 10, 2024

Businesses are investing great sums of money in generative AI – to the point that GenAI spending in 2025 will be nearly seven times greater than it was in 2022, according to IDC historical data and forecasts. Christopher Tozzi , an adjunct research advisor for IDC, is senior lecturer in IT and society at Rensselaer Polytechnic Institute.

Security 461

Security Security Startups Benchmarking 461

CIO

AUGUST 22, 2024

The company is increasingly focused on blending generative AI with all of its offerings and providing customers with the tools they need to create their own business-focused AI agents. IDC Research: Salesforce 1QFY25: Building a Data Foundation to Connect with Customers June 5, 2024: Salesforce reported solid growth including $9.13

Commerce 344

Commerce Benchmarking Startups Sales 344

CIO

DECEMBER 19, 2023

It’s about looking at the business strategy through the lens of technical capabilities and how that changes how you operate and generate revenues.” In other words, CIOs should look for investments that impact the business strategy and are force multipliers , impacting both revenue generation and operational efficiencies.

Intellectual Property 536

Intellectual Property Security Security Benchmarking 536

CIO

JUNE 4, 2024

SAP has announced additional integrations for Joule, the natural language generative artificial intelligence copilot that it added to its Business AI offerings last year. That is really neat for a couple of reasons,” said Ritu Jyoti, group VP, worldwide AI and automation research at IDC. “If That’s where we see the value.”

Due Diligence 468

Due Diligence Commerce Benchmarking Knowledge 468

CIO

JULY 2, 2024

Fuel competitive advantage through strategic innovation Innovation — critical for reshaping business models with emerging tech — succeeds by fostering a discipline of pragmatic exploration balanced with real-world business constraints. Having a superior solution doesn’t guarantee business acceptance.

Innovation 418

Innovation Technology Technology Banking 418