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When voice deepfakes come calling

CIO

Once the bot has achieved IVR authentication, it can obtain basic information like the bank balance to determine which accounts to mark for further targeting. Contact center agents tend to believe theyre not a target, yet research indicates that call center attacks are rising. Often, bots are involved in this process.

Security 370
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3 ways to deter phishing attacks in 2023

CIO

Even though email phishing – deceptive messages designed to trick a person into sharing sensitive data (or even money) or inject malicious software into the recipient’s system – is one of the oldest tricks in the book, email cyberattacks account for 90% of all data breaches even today, according to research by Hoxhunt.

Banking 528
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The end of digital transformation and the rise of business model innovation

CIO

From there, the phrase went viral among practitioners, media, researchers, and executives as it described strategic plans for competitiveness and growth. On one side, my research emphasized how customer and employee behaviors and expectations were changing. times higher earnings growth. Automation simply scales business as usual.

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Celebrating the pioneers of Saudi IT: Winners of the inaugural CIO50 KSA Awards

CIO

Collectively, the award-winning CIO50 Middle East leaders oversee more than 40,000 IT professionals across Saudi Arabia, with each organization represented by an average of 500 staff members. Sulaiman Abdullah Alkharashi, SME Bank Wael A Alfattani, General Authority for Competition Jason E.

IT 415
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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

To be successful, an AI proof of concept (PoC) project also needs to make good business sense, says CIO Vikram Nafde, CIO at Connecticut-based Webster Bank. Webster Bank is following a similar strategy. “We want to maintain discipline and go deep.” It’s a good accelerator in the beginning.”

Banking 505
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Fostering Innovation at Discover Financial Services

CIO

As Gisolfi said, “We have to balance strict adherence to regulation and compliance guidelines while enabling a safe zone for research and experimentation around new ideas, technologies, fintech industry trends, as wells as process optimization and modernization.”

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Transforming IT culture for business success

CIO

IT professionals are prioritizing intangibles such as greater work/life balance, opportunities for reskilling and upskilling, and higher-value, meaningful work more so than in the past, which changes what constitutes winning IT culture. IT’s continuing evolution away from order-taker to strategic business partner has also had an impact.

Business 482