CIO

OCTOBER 20, 2023

For banks, data-driven decisions based on rich customer insight can drive personalized and engaging experiences and provide opportunities to find efficiencies and reduce costs. For Bud, the highly scalable, highly reliable DataStax Astra DB is the backbone, allowing them to process hundreds of thousands of banking transactions a second.

Banking 493

Banking Information Due Diligence Finance 493

CIO

OCTOBER 26, 2022

Digitalization is a double-edged sword for banks, especially when it comes to security. As financial services become more digital in nature, it’s important that banks think differently when using data analytics, security tools, and education to improve identity authentication and customer data privacy.

Banking 370

Banking Knowledge Security Security 370

CIO

MARCH 19, 2025

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. Theres a lot of research on this and its there in theory, she says. We cant do that for security reasons, he says.

Business 538

Business Technology Technology Globalization 538

Smart Data Collective

MAY 11, 2023

The recent slew of bank failures have created a lot of concerns about the state of the global economy. The good news is that big data technology is helping banks meet their bottom line. The banking sector, in particular, can use big data technology to improve the actuarial analysis of the loan underwriting and approval process.

Data Mining 290

Data Mining Banking Competitive Landscape Predictive Analytics 290

CIO

DECEMBER 9, 2024

More about the research For our primary research, we interviewed more than 2,300 executive and senior IT and business leaders from organisations in 34 countries across North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. Leading CEOs are using it to create new processes and competitive differentiation.

Research 336

Research Business Primary Research Value Chain 336

Smart Data Collective

AUGUST 27, 2019

Research has shown that the number of consumers using AI powered virtual assistants will be in the billions in the coming years. There are tons of applications for artificial intelligence available, especially when it comes to banking. AI may also be reshaping how banking is done in the not so distant future. “In

Banking 249

Banking Intelligence Intelligence Finance 249

CIO

DECEMBER 18, 2024

Once the bot has achieved IVR authentication, it can obtain basic information like the bank balance to determine which accounts to mark for further targeting. Contact center agents tend to believe theyre not a target, yet research indicates that call center attacks are rising. Often, bots are involved in this process.

Security 370

Security Security Education Banking 370

CIO

APRIL 12, 2024

Global banks and investment firms are currently mulling plans to replace entry-level financial analyst positions with artificial intelligence (AI), with as many as two-thirds of these positions potentially on the chopping block.

Banking 539

Banking Human Resources Finance Market Research 539

CIO

NOVEMBER 14, 2024

Plus, AI has been integrated into the e-commerce site to support product research and recommendations. Sondrio People’s Bank (BPS), for example, adopted business relationship management, which deals with translating requests from operational functions to IT and, vice versa, bringing IT into operational functions.

Commerce 450

Commerce Human Resources Data Analysis Innovation 450

CIO

JULY 22, 2024

He cites the repatriation work he did with one bank several years ago, a project that shows how such decisions are often strategic and well thought out. In that case, the board’s bank was troubled by the volume of unexpected fees charged by cloud providers. IDC research also offers insights into why repatriation happens.

IT 483

IT Banking Research Security 483

Alpha Sense BI

MARCH 24, 2025

Investment banking has always relied on data, analysis, and deep industry expertise. Here are three key ways genAI is transforming investment banking: Research and Market Intelligence Investment banking relies on vast amounts of real-time financial data. rise in deal value and a 9.8% steel and aluminum tariffs.

Banking 64

Banking Due Diligence Competitive Landscape Market Intelligence 64

CIO

MAY 7, 2024

Foundry’s 2024 CIO Tech Priorities study found 70% of organizations are actively researching or piloting AI-enabled technologies, while 21% have it already in use or are even upgrading and refining their models. In 2017, Myanmar saw 90% of its people owning a mobile phone—but only 10% owned a bank account.

Innovation 488

Innovation Intelligence Intelligence Banking 488

CIO

JANUARY 25, 2024

Healthcare: digital assistants for Dx and Rx The market for healthcare chatbots globally is projected to more than triple to $647 million by 2030, according to Vantage Market Research. Banking: bots to help both consumers and analysts Like healthcare, the banking sector is poised to nearly triple its chatbot investment by 2030, from $2.45

Banking 398

Banking Retail Market Research Marketing Research 398

CIO

MARCH 6, 2024

IT industry researchers believe the biggest impact of gen AI this year will be in customer experience (CX), with organizations using vast amounts of data to communicate with consumers and resolve problems faster. The tech researcher says companies will increase their use of AI-enabled tools to augment customer service agents’ capabilities.

Banking 493

Banking Knowledge Technology Technology 493

CIO

JULY 1, 2024

In fact, recent research found that 67% of small business founders considered marketing and sales support one of their biggest challenges, with marketing budgets one of the first to see cuts in difficult conditions. 1 But generative AI (genAI) could answer this challenge, unleashing a new wave of creativity for smaller businesses.

Business 483

Business Banking Research Sales 483

CIO

AUGUST 6, 2024

According to IDC Research, “Downtime continues to cost cloud buyers” (IDC’s Cloud Pulse, 4Q23: Executive Summary, Part II — 2024 Cloud Return on Investment). Learn more about IDC’s research for technology leaders. So while the CrowdStrike incident is dramatic, cloud outages are not rare. Contact us today to learn more.

Business 418

Business Hospitals Airline Banking 418

CIO

SEPTEMBER 26, 2024

Learn more about IDC’s research for technology leaders. Dr. Ken Knapton is an adjunct research advisor for IDC’s IT Executive Programs (IEP). With his strong focus on people, process, and technology (in that order) he has helped to elevate the IT operations in organizations such as Merrick Bank, Content Watch, Access Data, W.J.

Airline 497

Airline Banking Security Security 497

CIO

DECEMBER 11, 2024

Newly released research from SASs Data and AI Pulse Survey 2024 Asia Pacific finds that only 18% of organisations can be categorised as AI leaders, where the organisation has an AI strategy and long-term investment plans in place. The SAS research project explores this in detail. AI adoption is still nascent.

Learning 222

Learning Banking Research Globalization 222

CIO

JULY 13, 2022

Shadare, along with Orca Security advisory CISO Andy Ellis and Spire Security Vice President of Research Pete Lindstrom, will share cybersecurity metrics that matter as part of CSO’s Future of Cybersecurity Summit , taking place virtually July 19-20.

Alliance 469

Alliance Banking Security Security 469

CIO

APRIL 17, 2024

“Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change. The new ads were created very quickly,” says Banks. The new sequences are then tested at the VTT lab by using E.

Biotech 488

Biotech Banking Retail Innovation 488

CIO

SEPTEMBER 10, 2024

Learn more about IDC’s research for technology leaders. Schwartz is an adjunct research advisor with IDC’s IT Executive Programs (IEP), focusing on IT business, digital business, disaster recovery, and data management. Contact us today to learn more. Karen holds a Bachelor of Arts degree from UCLA.

Banking 436

Banking Benchmarking Research Technology 436

CIO

JULY 25, 2024

Learn more about IDC’s research for technology leaders. Gerald Johnston , an adjunct research advisor with IDC’s IT Executive Programs (IEP), founded GJ Technology Consulting, LLC, where he assisted global financial institutions and helped launch a UK startup bank. Contact us today to learn more.

Security 417

Security Security IT Banking 417

CIO

APRIL 12, 2022

What did Wipro in was largely their comparative lag in banking, financial services, and insurance, where the top five had both better coverage and scores.”. The consulting and research firm also categorizes service providers as leaders, star performers, major contenders, or aspirants in each area.

IT 497

IT Banking Market Segmentation Competitive Positioning 497

CIO

OCTOBER 1, 2024

These can be a real time-suck for secops personnel, causing them to invest time and energy into researching the fixes of those so-called critical bugs which may just be ‘low’ or ‘informational’ in many cases. Yet, a common issue faced with almost all of them (including commercial ones) is a super-high number of false positives.

Banking 486

Banking Gaming Security Security 486

CIO

SEPTEMBER 9, 2024

Its deployment of the TDSQL database in Bank Neo Commerce in Indonesia showcases the potential for cloud technology in financial services, particularly in managing high transaction volumes. Dr William Lee, Senior Research Director Cloud Infrastructures, Datacenters and Telco Research, IDC Asia/Pacific

Innovation 460

Innovation Marketing Marketing Commerce 460

CIO

MARCH 27, 2024

In April 2022, the bank formalized their quantum technologies program with a dedicated research team of in-house PhD scientists to explore opportunities. “As The types of models we run in the bank every day are closely matched to the types of models a quantum computer can consume.”

Algorithm 526

Algorithm Banking Retail Globalization 526

CIO

APRIL 23, 2024

Many of the large deals were signed in the Nordics, including the Danske Bank and Infosys contract and the LahiTapiola Mutual Insurance and CG deal, which further fueled the growth in the region.” The research firm predicted that managed services deal size in 2024 will be larger than that of 2023. billion, IDC said.

Globalization 463

Globalization Management IT Market Intelligence 463

CIO

APRIL 4, 2024

To be successful, an AI proof of concept (PoC) project also needs to make good business sense, says CIO Vikram Nafde, CIO at Connecticut-based Webster Bank. Webster Bank is following a similar strategy. “We want to maintain discipline and go deep.” It’s a good accelerator in the beginning.”

Banking 505

Banking Pharmaceutical Technology Technology 505

CIO

OCTOBER 20, 2022

Even though email phishing – deceptive messages designed to trick a person into sharing sensitive data (or even money) or inject malicious software into the recipient’s system – is one of the oldest tricks in the book, email cyberattacks account for 90% of all data breaches even today, according to research by Hoxhunt.

Banking 528

Banking Win Security Security 528

CIO

JULY 2, 2024

Master the quartet: Balancing innovation, value, cost, and practicality A leading bank embarked on a cloud transformation journey in 2021, focusing on innovation by shifting critical operations to the cloud to enable AI-driven services. To manage costs, the bank selected a hybrid cloud model, optimizing expenses and data control.

Innovation 419

Innovation Technology Technology Banking 419

CIO

SEPTEMBER 26, 2024

The awardees represent over 15 industries, from financial services and banking to telecommunications, healthcare, aviation, real estate, insurance, and government. Sulaiman Abdullah Alkharashi, SME Bank Wael A Alfattani, General Authority for Competition Jason E.

IT 417

IT Hospitals Banking Innovation 417

CIO

OCTOBER 27, 2022

By going in for a standardized ERP solution, IT leaders can avoid these issues, and most are following suit,” says Abhishek Mundra, practice director for enterprise platform services at research firm Everest Group. There are emerging vendors who have found their niche verticals.

IT 545

IT Finance Market Segmentation Market Research 545

CIO

JULY 16, 2024

The study , released by data analytics firm SAS and Coleman Parkes Research, surveyed 1,600 decision-makers in various industries across several key regions, including North America, Latin America, Northern Europe, South West and Eastern Europe, and Asia Pacific.

Globalization 460

Globalization Banking Retail Research 460

CIO

FEBRUARY 13, 2024

For example, if you are in banking, your organization is likely to measure itself by profitability ratios such as net interest margin (the difference between interest income generated and interest expenses) or PCL (provision for credit losses). Regular communications open the door to stronger business relationships.

Business 419

Business Banking Loss Human Resources 419

CIO

DECEMBER 6, 2024

Bank holding company Ally Financial is determined to stay at the cutting edge of technology in the financial industry. But Ally is part of a highly regulated industry, which has seen many banks and financial institutions delayed by regulations. Casting a wider net The bank is working on a number of additional gen AI uses cases.

Banking 460

Banking Education Technology Technology 460

CIO

SEPTEMBER 18, 2024

“One of the biggest mistakes organizations can make when implementing AI for customer experience is prioritizing efficiency over ethical, humane interactions,” says Nisreen Ameen, senior lecturer in digital marketing and director of the Digital Organisation and Society Research Centre at Royal Holloway, University of London.

Airline 483

Airline Banking Security Security 483

CIO

JANUARY 28, 2025

In healthcare, AI-powered diagnostics, telemedicine, and health data analytics will revolutionize patient care, while the financial services industry will experience rapid digitalization through advancements in digital payments, open banking, and Central Bank Digital Currencies (CBDCs).

Banking 195

Banking Commerce Capital Retail 195