CIO

FEBRUARY 27, 2025

Named one of the 25 Most Powerful Women in Banking in 2024, she has made her mark in the industry and the community, serving on boards such as Playhouse Square and DuPont, and championing causes that uplift women in technology. Dan Roberts: Your first answer-the-call moment was banking on a career in banking, out of college.

Banking 394

Banking IT Innovation Technology 394

CIO

SEPTEMBER 10, 2024

The artificial intelligence revolution is well underway, but how ready are banks and lenders to leverage the full breadth of these capabilities? And while some banks and lenders have made these integrations to varying degrees of success, others are struggling to fully embrace this next technological chapter. The jury is out.

Banking 419

Banking Capital Finance Learning 419

CIO

FEBRUARY 5, 2024

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 448

Banking IT Benchmarking Innovation 448

CIO

MAY 16, 2023

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Today’s rapidly rising rate environment is driving activity across the country’s 72,000 bank branches 2. Consider the following real-world scenarios. ●

Banking 391

Banking Profiling Security Security 391

CIO

AUGUST 28, 2022

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 370

Banking Innovation Advantage Advantage 370

CIO

SEPTEMBER 2, 2022

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 370

Banking Innovation Advantage Advantage 370

CIO

DECEMBER 5, 2024

Chief Marketing Officer, recently engaged in an extensive discussion on exactly how photonics technology could help meet the power demands of AI. Chief Marketing Officer, recently engaged in an extensive discussion on exactly how photonics technology could help meet the power demands of AI.

Intelligence 494

Intelligence Intelligence Banking Finance 494

CIO

NOVEMBER 5, 2024

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. Back then, Mastercard had around 3,500 employees and a $4 billion market cap.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

APRIL 25, 2023

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 370

Banking Retail Security Security 370

CIO

NOVEMBER 27, 2024

How does a business stand out in a competitive market with AI? Keeping Data Governance at the Core of Effective AI Data falling into the wrong hands should be a concern of any business—regardless of size or status in the market.

Security 498

Security Security Loss Banking 498

Smart Data Collective

MAY 11, 2023

The recent slew of bank failures have created a lot of concerns about the state of the global economy. The good news is that big data technology is helping banks meet their bottom line. The banking sector, in particular, can use big data technology to improve the actuarial analysis of the loan underwriting and approval process.

Data Mining 290

Data Mining Banking Competitive Landscape Predictive Analytics 290

CIO

DECEMBER 30, 2024

So members can quickly and securely transfer funds between bank accounts in real time. If you send money from your bank account to someone with an account at the same bank, the process is instantaneous because the bank knows the funds are legitimate. All members must do is connect to us.

Banking 243

Banking Brainstorming Innovation Education 243

CIO

AUGUST 31, 2023

million members, as a credit union PenFed doesn’t have the resources of a traditional bank. The member gets a personalized experience, and the business could target members likely to churn rather than creating a marketing campaign that offers a 4.75% rate to 500,000 members. Even with more than 2.9 That’s just a small example.

Banking 370

Banking Knowledge Business Intelligence Technology 370

CIO

NOVEMBER 18, 2024

As businesses continue to explore the potential of AI, the integration of generative technologies is seen as essential to remaining competitive in a rapidly evolving market. Another expert in the conversation, Manoj Bhojwani, Global CIO at Abu Dhabi Islamic Bank shared his company’s strategic roadmap towards AI. “In

Business 418

Business Banking Profiling Innovation 418

CIO

SEPTEMBER 9, 2024

According to IDC’s Worldwide AI and Generative AI Spending Guide (August 2024) , the global AI market is expected to surge from US$235 billion in 2024 to US$632 billion by 2028. Tencent Cloud stands to benefit, particularly in APAC, where market size is predicted to grow from US$45.4 billion in 2024 to over US$110 billion by 2028.

Innovation 459

Innovation Marketing Marketing Commerce 459

CIO

NOVEMBER 14, 2024

Migration to the cloud, data valorization, and development of e-commerce are areas where rubber sole manufacturer Vibram has transformed its business as it opens up to new markets. We’re in publishing, but it’s the accompanying services that differentiate us on the market; the technology component is what gives value to our business.”

Commerce 448

Commerce Human Resources Data Analysis Innovation 448

CIO

JANUARY 30, 2025

These solutions are preferred for healthcare, banking and telecom industries, where stringent privacy and security standards are non-negotiable. Embracing these advancements allows organizations to adapt rapidly to market changes and unlock new possibilities.

Security 424

Security Security Management Finance 424

CIO

OCTOBER 17, 2023

The cloud market has been a picture of maturity of late. The pecking order for cloud infrastructure has been relatively stable, with AWS at around 33% market share, Microsoft Azure second at 22%, and Google Cloud a distant third at 11%. Here are the top cloud market trends and how they are impacting CIO’s cloud strategies.

Marketing 543

Marketing Marketing IT Startups 543

CIO

MARCH 19, 2025

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. And the data is also used for sales and marketing. The technology is relatively new, but all the major players are already on board.

Business 538

Business Technology Technology Globalization 538

CIO

JUNE 5, 2023

“To increase efficiency while working on various regulatory processes that assist in compliance through on-time submission of the regulatory documents, cost, improving performance, and enabling a speedy go-to-market timeline, we decided to leverage RPA,” she says, an increasingly popular approach to automating business processes.

Banking 368

Banking Pharmaceutical Value Chain Human Resources 368

CIO

DECEMBER 8, 2024

This move signifies Salesforces deepening commitment to the UAE market and its strategic vision for growth across the MENA region. Salesforce has reached an exciting milestone with the opening of its new office in Dubai, UAE.

Innovation 397

Innovation Banking Retail Globalization 397

CIO

JULY 10, 2024

As the CIO of Beyond Bank, one of the largest customer-owned banks in Australia, Stevie-Ann Dovico is at the nexus of the business, from banking and technology, to data and business intelligence, all of which fuels the person-to-person customer experience and promotes financial well-being.

Banking 442

Banking Technology Technology Security 442

CIO

AUGUST 29, 2024

The new service will initially pilot in India with some of the country’s largest payment players, including payment aggregators such as Juspay, Razorpay, and PayU, along with major online merchants like bigbasket and leading banks such as Axis Bank, Mastercard said in a statement.

Banking 459

Banking Commerce Benchmarking Security 459

CIO

AUGUST 6, 2024

It makes banks more data-driven and insightful, enhancing decision-making; providing deeper insights; and achieving greater agility, personalized customer service, and automation. Enriched data allows banks to create a comprehensive picture of customer behavior, enabling personalized services and accurate risk assessments.

Banking 448

Banking Value Chain Innovation Learning 448

Smart Data Collective

NOVEMBER 20, 2022

Proper marketing and sales prospects play a huge role in improving the success rate of your business. However, digital marketing has become the major focus of marketers across all industries, mainly due to how customers interact and engage with modern businesses. How Can Big Data Revolutionize Future Marketing And Sales?

Sales 361

Sales Marketing Marketing Business Intelligence 361

Alpha Sense BI

MARCH 24, 2025

Investment banking has always relied on data, analysis, and deep industry expertise. Generative AI is emerging as a critical tool , streamlining deal-making, automating risk assessments, and enhancing market intelligence. Deutsche Bank tested the system by asking it to analyze the impact of new U.S. rise in deal value and a 9.8%

Banking 64

Banking Due Diligence Competitive Landscape Market Intelligence 64

CIO

MAY 7, 2024

Facilitating next generation banking in Myanmar During “Digital Transformation creates value and Intelligence guides us to the future” session KBZ Bank shared their journey to offer mobile payments to every person in Myanmar. In 2017, Myanmar saw 90% of its people owning a mobile phone—but only 10% owned a bank account.

Innovation 488

Innovation Intelligence Intelligence Banking 488

CIO

MARCH 5, 2025

The platform demonstrates EXLs continued innovation and investment in the development of new AI solutions across key functions in insurance, healthcare, banking and capital markets, and other industries. And its orchestration capabilities enable these agents to interact with each other with minimal human involvement.

Business 321

Business Banking Finance Capital 321

CIO

APRIL 11, 2023

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. A modern bank must have an agile, open, and intelligent systems architecture to deliver the digital services today’s consumers want.

Innovation 510

Innovation Banking Competitive Landscape Retail 510

CIO

APRIL 17, 2024

“Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change. The new ads were created very quickly,” says Banks. It takes several iterations over weeks to get the drawings right.

Biotech 487

Biotech Banking Retail Innovation 487

CIO

APRIL 12, 2024

Global banks and investment firms are currently mulling plans to replace entry-level financial analyst positions with artificial intelligence (AI), with as many as two-thirds of these positions potentially on the chopping block.

Banking 539

Banking Human Resources Finance Marketing Research 539

CIO

MARCH 5, 2025

The banking, financial services, and insurance (BFSI) sector is facing a storm. These new entrants are no longer on the fringes of the industry but have seized market share and mindshare in what was previously a safe sector for incumbents.

Competitive 195

Competitive Banking Competitive Landscape Startups 195

CIO

APRIL 12, 2022

Accenture was the only IT service provider that performed well across all market segments that Everest Group evaluates. Beating or meeting this performance will require similar persistence on capability development and value proposition across markets.”. Mphasis improved in application services, digital services, and banking.

IT 497

IT Banking Market Segmentation Competitive Positioning 497

CIO

JANUARY 15, 2025

This bodes well for growth in market size, GDP, and a population of digitally fluent consumers. The release of the Digital Transformation Strategy for Africa attracted financial support from the World Bank which set off a series of funding initiatives spanning the globe and the public and private sectors.

Banking 195

Banking Globalization Alliance Finance 195

CIO

DECEMBER 6, 2024

Bank holding company Ally Financial is determined to stay at the cutting edge of technology in the financial industry. But Ally is part of a highly regulated industry, which has seen many banks and financial institutions delayed by regulations. Casting a wider net The bank is working on a number of additional gen AI uses cases.

Banking 458

Banking Education Technology Technology 458

CIO

JANUARY 25, 2024

Healthcare: digital assistants for Dx and Rx The market for healthcare chatbots globally is projected to more than triple to $647 million by 2030, according to Vantage Market Research. billion, according to Verified Market Research. Banking customers are increasingly using chatbots in their everyday transactions.

Banking 397

Banking Retail Marketing Research Market Research 397

CIO

FEBRUARY 13, 2024

It requires knowing how the organization operates, its market context, and what must be achieved by the organization as a whole to ensure its success. So, if the bank sees that too many of its loans are defaulting, resulting in losses, how much would an AI-driven loan decisioning software be able to help?

Business 417

Business Banking Loss Human Resources 417