Banking Management Technology 
CIO
NOVEMBER 18, 2024
In the face of shrinking budgets and rising customer expectations, banks are increasingly relying on AI, according to a recent study by consulting firm Publicis Sapiens. Around 42% percent of banks rely on personalized customer journeys to improve the customer experience.
CIO
OCTOBER 30, 2024
To overcome those challenges and successfully scale AI enterprise-wide, organizations must create a modern data architecture leveraging a mix of technologies, capabilities, and approaches including data lakehouses, data fabric, and data mesh. Before we go further, let’s quickly define what we mean by each of these terms.
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CIO
SEPTEMBER 1, 2023
Many companies today are rapidly adopting new technologies and tools to improve overall efficiencies, improve customer and client experiences, and support key initiatives that are related to business transformation. As our global technologies transform, so must our teams. The technology transformation at U.S.
CIO
APRIL 28, 2023
Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.
CIO
JULY 20, 2023
Workflow automation and data analytics are streamlining document management, cross-checking data, assessing for risk, ensuring regulatory compliance, and so on. Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances.
CIO
AUGUST 22, 2022
Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .
CIO
SEPTEMBER 29, 2023
As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.
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