CIO
NOVEMBER 18, 2024
In the face of shrinking budgets and rising customer expectations, banks are increasingly relying on AI, according to a recent study by consulting firm Publicis Sapiens. Around 42% percent of banks rely on personalized customer journeys to improve the customer experience.
CIO
OCTOBER 30, 2024
This requires greater flexibility in systems to better manage data storage and ensure quality is maintained as data is fed into new AI models. A data mesh is a set of best practices for managing data in a decentralized organization, allowing for easy sharing of data products and a self-service approach to data management.
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CIO
APRIL 28, 2023
Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.
CIO
AUGUST 22, 2022
Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .
CIO
SEPTEMBER 29, 2023
As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.
CIO
MARCH 21, 2023
When Arvest, a regional bank operating in Arkansas, Kansas, Missouri and Oklahoma, hired Laura Merling as chief transformation and operations officer in 2021, one of the first things she changed was its digital transformation plan. We wanted to be the leading community-focused bank serving commercial and small businesses.”
CIO
MARCH 25, 2025
Even modest investments in database tooling and paying down some data management debt can relieve database administrators of the tedium of manual updates or reactive monitoring, says Graham McMillan, CTO of Redgate. Lanzani shares an example of a banks customer-facing chatbot.
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