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Banks bet on AI to deliver digital efficiencies

CIO

In the face of shrinking budgets and rising customer expectations, banks are increasingly relying on AI, according to a recent study by consulting firm Publicis Sapiens. Around 42% percent of banks rely on personalized customer journeys to improve the customer experience.

Banking 530
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Accelerating AI for financial services: Innovation at scale with NVIDIA and Microsoft

CIO

Always on the cusp of technology innovation, the financial services industry (FSI) is once again poised for wholesale transformation, this time with Generative AI. GenAI-powered financial services use cases Across the sector, GenAI is empowering innovation and enabling new work patterns.

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2025 Middle East tech trends: How CIOs will drive innovation with AI

CIO

The Middle East is rapidly evolving into a global hub for technological innovation, with 2025 set to be a pivotal year in the regions digital landscape. Looking ahead to 2025, Lalchandani identifies several technological trends that will define the Middle Easts digital landscape.

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ADIB-Egypt announces 1 billion EGP digital transformation plan

CIO

ADIB-Egypt has announced plans to invest 1 billion EGP in technological infrastructure and digital transformation by 2025. This ambitious initiative is poised to position ADIB-Egypt at the forefront of the digital banking revolution, transforming how customers interact with their financial services.

Banking 370
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Salesforce opens new office in Dubai, strengthening AI innovation and support for UAE growth

CIO

The new Dubai office is set to serve as a crucial hub for Salesforces operations in the UAE, providing businesses across the region with innovative tools, insights, and solutions designed to drive success and foster growth in an increasingly digital-first world.

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Banking on customer experience and security via technology-based innovation

CIO

Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances. Banks continue investing in technologies that make the customer experience seamless, including mobile apps and peer-to-peer payments. Security and privacy.

Banking 370
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How the world can tackle the power demands of artificial intelligence

CIO

The world must reshape its technology infrastructure to ensure artificial intelligence makes good on its potential as a transformative moment in digital innovation. New technologies, such as generative AI, need huge amounts of processing power that will put electricity grids under tremendous stress and raise sustainability questions.