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7 types of tech debt that could cripple your business

CIO

This will free them to bring their skills and creativity to higher-value activities such as enhancing data security and delivering innovative solutions for customers. Gen AI is a powerful enabler, but sustainable success depends on architectural observability for long-term innovation.

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Accelerating AI at scale without sacrificing security

CIO

By eliminating time-consuming tasks such as data entry, document processing, and report generation, AI allows teams to focus on higher-value, strategic initiatives that fuel innovation. This type of data mismanagement not only results in financial loss but can damage a brand’s reputation.

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Beyond automation: Realizing the full potential of agentic AI in the enterprise

CIO

Without employee buy-in and addressing the fear of job loss, the risk of organizational rejection can be significant. Quality assurance standards and testing specific to agent frameworks, including scenario-based stress testing akin to what banks have to conduct in regulatory exams. Code of ethics and compliance for agent frameworks.

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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations

CIO

Our primary goal has always been to innovate in ways that directly benefit our clients, ensuring that our products and processes, particularly in technology, are tailored to meet their evolving needs and daily demands. This approach has significantly enhanced the customer banking experience.

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When is the right time to dump an AI project?

CIO

In some cases, however, organizations can recover from an unfocused start, adds Adam Lieberman, chief AI officer of banking technology firm Finastra. Some failed projects aren’t total losses, and in some cases, putting a project on hold may be a better alternative than dumping it, adds Lieberman, from Finastra.

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ERP modernization: Still a make-or-break project for CIOs

CIO

Almost three years later, Allegis cut its losses, began looking around again, and settled on Epicor Prophet 21. “We Epicor has a product roadmap that Allegis is banking on to enable the company to use Prophet 21 to train tasks. We’re dependent on it.”

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How resilient CIOs future-proof to mitigate risks

CIO

AI is a powerful tool that can drive innovation, improve decision-making, and streamline operations, says Rajavel. Its a CIOs job to prioritize data privacy and ethical use, and ensure innovation doesnt outpace safeguards, he says. Of these, AI is at the top of many CIOs minds. AI assessments will follow suit.