CIO

AUGUST 22, 2022

Along with nearly every other industry, banking is facing greater competitive pressure than ever. The need for innovation is growing, along with the ability to deliver more effortless experiences for customers and employees. Technology innovation is making a significant difference here.

Banking 491

Banking Security Security Innovation 491

CIO

JULY 20, 2023

Quick loan approvals, online applications, personalized lending options, and massive data breaches create pressure for banks to focus on customer experience and security to compete with more technically mature and agile competition. Source: “Innovation Digital Listening Research.” Security and privacy.

Banking 370

Banking Innovation Security Security 370

CIO

NOVEMBER 5, 2024

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. We live in an age of miracles. Is AI a problem-solver?

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

AUGUST 28, 2022

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 370

Banking Innovation Advantage Advantage 370

CIO

SEPTEMBER 2, 2022

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 370

Banking Innovation Advantage Advantage 370

CIO

SEPTEMBER 29, 2023

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.

Finance 501

Finance Banking Intelligence Intelligence 501

CIO

FEBRUARY 27, 2025

In this role, Brady oversees the front-to-back IT organization, data and analytics, enterprise security, enterprise risk, and an intelligent automation center of excellence, all while managing back-office operations, contact center services, and KeyBanks corporate real estate portfolio. So, I thought, banking would be stable.

Banking 394

Banking IT Innovation Technology 394

CIO

MARCH 25, 2025

This will free them to bring their skills and creativity to higher-value activities such as enhancing data security and delivering innovative solutions for customers. Gen AI is a powerful enabler, but sustainable success depends on architectural observability for long-term innovation.

Business 525

Business Security Security Banking 525

CIO

APRIL 11, 2023

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. A modern bank must have an agile, open, and intelligent systems architecture to deliver the digital services today’s consumers want.

Innovation 510

Innovation Banking Competitive Landscape Retail 510

CIO

JANUARY 30, 2025

It has become a strategic cornerstone for shaping innovation, efficiency and compliance. From data masking technologies that ensure unparalleled privacy to cloud-native innovations driving scalability, these trends highlight how enterprises can balance innovation with accountability.

Security 424

Security Security Management Finance 424

CIO

SEPTEMBER 12, 2022

A shift has occurred and IT is now viewed as an equal partner in driving business growth with CIOs recognized as the de facto leaders of innovation. Here, they and others share seven ways to create and nurture a culture of innovation. Innovation is a double-edged sword: It is critical to growth — but that’s also what makes it risky. “It

Innovation 501

Innovation Brainstorming Startups Banking 501

CIO

OCTOBER 20, 2023

With the power of real-time data and artificial intelligence (AI), new online tools accelerate, simplify, and enrich insights for better decision-making. For banks, data-driven decisions based on rich customer insight can drive personalized and engaging experiences and provide opportunities to find efficiencies and reduce costs.

Banking 493

Banking Information Due Diligence Finance 493

CIO

MARCH 11, 2025

To capitalize on the enormous potential of artificial intelligence (AI) enterprises need systems purpose-built for industry-specific workflows. Strong domain expertise, solid data foundations and innovative AI capabilities will help organizations accelerate business outcomes and outperform their competitors.

Business 405

Business Innovation Banking Education 405

CIO

FEBRUARY 5, 2024

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 448

Banking IT Benchmarking Innovation 448

CIO

NOVEMBER 27, 2024

By eliminating time-consuming tasks such as data entry, document processing, and report generation, AI allows teams to focus on higher-value, strategic initiatives that fuel innovation. With the rise of AI and data-driven decision-making, new regulations like the EU Artificial Intelligence Act and potential federal AI legislation in the U.S.

Security 498

Security Security Loss Banking 498

CIO

SEPTEMBER 9, 2024

Tencent Cloud’s expansion in Asia Pacific (APAC) reflects its strategic efforts to capitalize on the growing demand for Artificial Intelligence (AI) and cloud computing services. Despite these opportunities, Tencent Cloud faces challenges from competitors, requiring a careful balancing act between innovation and market adaptability.

Innovation 459

Innovation Marketing Marketing Commerce 459

CIO

DECEMBER 19, 2022

To create innovative products that meet the various finance requirements of the market, Piramal Capital & Housing Finance opened the Piramal Innovation Lab in Bengaluru on Dec. CIO.com caught up with Mittal to know more about his plans for the innovation lab, as well as the technology strategy for the financial services company.

Innovation 435

Innovation Banking Finance Intelligence 435

CIO

JANUARY 6, 2025

AI and Machine Learning will drive innovation across the government, healthcare, and banking/financial services sectors, strongly focusing on generative AI and ethical regulation. These trends underscore the Middle Easts ambition to become a global technology hub through strategic investments, innovation, and partnerships.

Banking 305

Banking Finance Retail Innovation 305

CIO

JULY 2, 2024

CIOs face the daunting challenge of driving innovation while managing costs and ensuring practical implementation in a rapidly advancing digital landscape. This article presents essential strategies for CIOs to strike the optimal balance among innovation, value, cost, and practicality in tech investments.

Innovation 418

Innovation Technology Technology Banking 418

CIO

NOVEMBER 18, 2024

As businesses across the UAE embark on their digital journeys, AI has emerged as a key enabler, streamlining operations, enhancing decision-making, and fostering innovation. Andrew’s perspective highlighted the growing recognition within organizations that AI is not just a buzzword but a crucial driver of operational success and innovation.

Business 418

Business Banking Profiling Innovation 418

Smart Data Collective

JANUARY 14, 2022

One of the sectors most impacted by big data has been banking. Big data is even more important to the banking sector as more of their services become digitalized. The market for analytics technology in the banking sector is projected to be worth over $5.4 Banks turn to Data Analytics as Demand for Digital Services Grows.

Banking 312

Banking Retail Finance Security 312

CIO

MAY 16, 2023

In six short months, ChatGPT propelled artificial intelligence (AI) into the minds and imaginations of the masses more than any other development since the term “AI” was coined in 1956. The industries these decision-makers represented include insurance, banking, healthcare and life sciences, government, entertainment, and energy in the U.S.

Innovation 394

Innovation Commerce Education Gaming 394

CIO

MARCH 9, 2023

Designed for professionals in the Dallas-Fort Worth IT community, the event promises to help attendees master the complexity of digital innovation. Tackling one of today’s hottest IT trends – AI – is Don Goin, executive vice president and CIO of Texas Capital Bank. A common thread through all digital initiative is security.

Innovation 370

Innovation Learning IT Banking 370

CIO

NOVEMBER 14, 2024

We’re an IT company that’s very integrated into the business in terms of applications, and we put innovation at the center. SAP S/4HANA in the RISE version has more innovations and features than the on-premise version,” says Paleari. This is a form of advanced convergence achieved by following specific methodologies.

Commerce 448

Commerce Human Resources Data Analysis Innovation 448

CIO

AUGUST 31, 2023

million members, as a credit union PenFed doesn’t have the resources of a traditional bank. It doesn’t have an innovation lab or center of excellence to help it develop new technologies. We could add chat with a bot-enabled interaction to solve the early, simpler questions.” Even with more than 2.9

Banking 370

Banking Knowledge Business Intelligence Technology 370

CIO

FEBRUARY 20, 2025

Customer concerns about old apps At Ensono, Klingbeil runs a customer advisory board, with CIOs from the banking and insurance industries well represented. Banking and insurance are two industries still steeped in the use of mainframes, and Ensono manages mainframes for several customers.

Business 405

Business Banking Management Innovation 405

CIO

MARCH 5, 2025

Agentic AI is the use of systems that act with more autonomy and self-regulation than other forms of artificial intelligence. The platform demonstrates EXLs continued innovation and investment in the development of new AI solutions across key functions in insurance, healthcare, banking and capital markets, and other industries.

Business 321

Business Banking Finance Capital 321

CIO

AUGUST 6, 2024

It makes banks more data-driven and insightful, enhancing decision-making; providing deeper insights; and achieving greater agility, personalized customer service, and automation. Enriched data allows banks to create a comprehensive picture of customer behavior, enabling personalized services and accurate risk assessments.

Banking 448

Banking Value Chain Innovation Learning 448

CIO

DECEMBER 5, 2023

EMEA organisations expect cloud computing to improve productivity, enable innovation and new product/service development, and upgrade legacy tech with lower total cost of ownership. GaussDB has been widely used in banking, insurance, securities, and energy.

Intelligence 369

Intelligence Intelligence Pharmaceutical Globalization 369

CIO

JULY 18, 2022

One organization, Feeding America, the country’s largest domestic hunger relief organization, is turning to information technology to help, having hired three years ago its first IT chief to transform how its network of 200 food banks serve the food insecure. Those food banks also have varying levels of technology acumen.

Banking 531

Banking Restaurants Retail Algorithm 531

CIO

JULY 10, 2024

As the CIO of Beyond Bank, one of the largest customer-owned banks in Australia, Stevie-Ann Dovico is at the nexus of the business, from banking and technology, to data and business intelligence, all of which fuels the person-to-person customer experience and promotes financial well-being.

Banking 442

Banking Technology Technology Security 442

CIO

OCTOBER 1, 2024

This rapid pace of technological evolution mirrors the exponential growth of the human population and our insatiable thirst for innovation and convenience. This necessitates continuous adaptation and innovation across various verticals, from data management and cybersecurity to software development and user experience design.

Banking 485

Banking Gaming Security Security 485

CIO

APRIL 17, 2024

“Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change. The new ads were created very quickly,” says Banks.

Biotech 487

Biotech Banking Retail Innovation 487

CIO

FEBRUARY 10, 2023

User experiences become critical in a hyper-connected, intelligent world Broadcom believes people will have higher expectations for exceptional digital experiences across a wide range of devices and applications in 2023 and beyond. This will require artificial intelligence that enables security to rapidly adapt to each customer’s environment.

IT 459

IT Banking Gaming Security 459

CIO

MARCH 5, 2025

The banking, financial services, and insurance (BFSI) sector is facing a storm. Digital-first startups have changed expectations fuelling demand for faster transactions and innovative services. Digital-first startups have changed expectations fuelling demand for faster transactions and innovative services.

Competitive 195

Competitive Banking Competitive Landscape Startups 195

CIO

SEPTEMBER 10, 2024

Until recently, technology was often seen as a mere expense rather than a catalyst for innovation and business growth. Yet, in our innovation-focused role, we are the architects of new business processes and ideas. We must overcome it to fully realize technology’s potential as a driver of business growth and innovation.

IT 458

IT Banking Innovation Education 458

mention

SEPTEMBER 22, 2022

There was a time when someone heard the term artificial intelligence they associated it with science fiction franchises like Terminator or The Matrix. But the artificial intelligence we’re dealing with on a daily basis isn’t composed of killer robots. But AI is no longer science fiction. In 2022, it has become a science fact.

Innovation 264

Innovation Intelligence Intelligence Business 264