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How the world can tackle the power demands of artificial intelligence

CIO

This enables use cases such as near real-time disaster recovery over photonics-based links in industries like banking and finance, vehicle-to-vehicle communication in an autonomous vehicle scenario, and real-time edge-to-data center connections for robotics applications in factories, or at remote sites in mining or oil and gas industries.

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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. Today, we’re a $450 billion company with more than 35,000 employees globally.

Commerce 496
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When voice deepfakes come calling

CIO

Intro: Time was, a call center agent could be relatively secure in knowing who was at the other end of the line. And if they werent, multi-factor authentication (MFA), answers to security questions, and verbal passwords would solve the issue. Often, bots are involved in this process.

Security 370
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5 top business use cases for AI agents

CIO

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. We cant do that for security reasons, he says. The technology is relatively new, but all the major players are already on board.

Business 538
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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 448
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Top tech trends powering the Middle East’s digital evolution by 2025

CIO

AI and Machine Learning will drive innovation across the government, healthcare, and banking/financial services sectors, strongly focusing on generative AI and ethical regulation. Adopting multi-cloud and hybrid cloud solutions will enhance flexibility and compliance, deepening partnerships with global providers.

Banking 305
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KeyBank CIO Amy Brady heeds the transformative call of IT leadership

CIO

In this role, Brady oversees the front-to-back IT organization, data and analytics, enterprise security, enterprise risk, and an intelligent automation center of excellence, all while managing back-office operations, contact center services, and KeyBanks corporate real estate portfolio. So, I thought, banking would be stable.

Banking 394