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AI platforms driving business transformation in the UAE: insights from industry experts

CIO

In the last few years, we opened more international offices, and as part of our five-year strategy, AI is one of our five key focus areas, with a very strong profile and significant investment.” Another expert in the conversation, Manoj Bhojwani, Global CIO at Abu Dhabi Islamic Bank shared his company’s strategic roadmap towards AI. “In

Business 418
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It’s time to go paperless: are bank branches ready?

CIO

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Today’s rapidly rising rate environment is driving activity across the country’s 72,000 bank branches 2. Consider the following real-world scenarios. ●

Banking 391
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When voice deepfakes come calling

CIO

Once the bot has achieved IVR authentication, it can obtain basic information like the bank balance to determine which accounts to mark for further targeting. Often, bots are involved in this process. Yet, most contact centers lack effective tools to differentiate between fraudsters and real customers.

Security 370
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What it takes to win your first CIO role

CIO

Through every career step, Brown was intentional in her choices, pursuing roles that filled in key competency gaps, stretched her outside of her comfort zone, and burnished the well-rounded profile now essential for top IT leadership. You have to build authentic relationships and connections throughout the entire enterprise.”

Win 488
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3 ways to deter phishing attacks in 2023

CIO

Taken together, these attacks exact a toll of $6 trillion from the global economy. Whaling: Emails sent to senior executives such as CEOs or CFOs as part of a high-profile targeting scam. Smishing: Phishing over text (SMS) messages. You often hear that people are security’s weak link.

Banking 528
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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

AI is showing up in every software package and in every technology, particularly generative AI,” says Dan Diasio, global AI consulting leader at EY, while some vendors, such as Microsoft, have made AI core to their software. Webster Bank is following a similar strategy. We want to maintain discipline and go deep.”

Banking 505
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Ways Big Data Creates a Better Customer Experience In Fintech

Smart Data Collective

Global companies are projected to spend $19.8 Fintech analytics helps businesses in the financial and banking industry offer satisfactory services by: Enhancing View Of Customer Profiling. Big Data provides data that fintech companies can leverage to build customer profiles. billion on financial analytics by 2030.

Banking 363