Banking Globalization Intelligence 
CIO
NOVEMBER 18, 2024
In the face of shrinking budgets and rising customer expectations, banks are increasingly relying on AI, according to a recent study by consulting firm Publicis Sapiens. Around 42% percent of banks rely on personalized customer journeys to improve the customer experience.
CIO
DECEMBER 5, 2024
The world must reshape its technology infrastructure to ensure artificial intelligence makes good on its potential as a transformative moment in digital innovation. NTT created, alongside Sony and Intel, the IOWN Global Forum. Mabrucco also encouraged CIOs to get involved in the IOWN Global Forum.
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CIO
NOVEMBER 5, 2024
Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. Today, we’re a $450 billion company with more than 35,000 employees globally.
CIO
APRIL 28, 2023
Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.
CIO
MAY 7, 2024
At the same time, Artificial Intelligence (AI) is quickly becoming recognised as a keystone for future growth. Tackling the challenges of intelligent transformation However, many organisations continue to struggle with tight budgets, resistance to change, and perennial shortages of skill sets and staff.
CIO
FEBRUARY 22, 2024
The threat to banks from cyber crime is becoming increasingly complex, as state actors and criminal gangs become more adept at targeting vulnerabilities. A report by the Bank for International Settlements singled out the growth of cloud-based services and remote working as two of the primary drivers behind the heightened risk.
CIO
OCTOBER 20, 2023
With the power of real-time data and artificial intelligence (AI), new online tools accelerate, simplify, and enrich insights for better decision-making. For banks, data-driven decisions based on rich customer insight can drive personalized and engaging experiences and provide opportunities to find efficiencies and reduce costs.
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