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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. When I think about the technology we started working with early in my career and look at what we’ve been able to do since, it truly is amazing, a global transformation led by and driven through technology.

Commerce 496
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The targeted approach to cloud and data CIOs need for ROI gains

CIO

Migration to the cloud, data valorization, and development of e-commerce are areas where rubber sole manufacturer Vibram has transformed its business as it opens up to new markets. We’re in publishing, but it’s the accompanying services that differentiate us on the market; the technology component is what gives value to our business.”

Commerce 448
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Revolutionizing data management: Trends driving security, scalability, and governance in 2025

CIO

From data masking technologies that ensure unparalleled privacy to cloud-native innovations driving scalability, these trends highlight how enterprises can balance innovation with accountability. These solutions are preferred for healthcare, banking and telecom industries, where stringent privacy and security standards are non-negotiable.

Security 424
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 366
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Top tech trends powering the Middle East’s digital evolution by 2025

CIO

Looking ahead to 2025, what do you see as the key technology trends that will shape the Middle Easts digital landscape? By 2025, several key technology trends will shape the Middle Easts digital landscape. Investments in healthcare technologies will grow, driven by national health strategies and pandemic-driven innovation.

Banking 305
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Mastercard takes on UPI with new biometric payment passkey in India

CIO

The new service will initially pilot in India with some of the country’s largest payment players, including payment aggregators such as Juspay, Razorpay, and PayU, along with major online merchants like bigbasket and leading banks such as Axis Bank, Mastercard said in a statement.

Banking 459
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4 ways ICA rebuilds and cleans up IT

CIO

During the pandemic, e-commerce quickly became the focus of large food chains. ICA, with about 1,300 stores and a 36% market share, was no exception, and in Q2 of 2020, while stay-at-home mandates were enacted, its e-commerce increased by 165%. Now e-commerce has slowed down and in-person purchasing patterns are recovering.

Commerce 468