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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. Today, we’re a $450 billion company with more than 35,000 employees globally.

Commerce 496
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The targeted approach to cloud and data CIOs need for ROI gains

CIO

Migration to the cloud, data valorization, and development of e-commerce are areas where rubber sole manufacturer Vibram has transformed its business as it opens up to new markets. Plus, AI has been integrated into the e-commerce site to support product research and recommendations. But there’s an even more essential area for Pacetti.

Commerce 448
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 366
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Top tech trends powering the Middle East’s digital evolution by 2025

CIO

AI and Machine Learning will drive innovation across the government, healthcare, and banking/financial services sectors, strongly focusing on generative AI and ethical regulation. Adopting multi-cloud and hybrid cloud solutions will enhance flexibility and compliance, deepening partnerships with global providers.

Banking 305
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Mastercard takes on UPI with new biometric payment passkey in India

CIO

Mastercard has chosen India as the launchpad for its Payment Passkey Service, a new way of conducting online transactions, marking a significant step in the global payments landscape. Through innovative technology that enhances security and convenience, we’re creating a more transparent commerce ecosystem for all.”

Banking 459
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Balance between innovation and market adaptability key to Tencent Cloud’s AI success

CIO

According to IDC’s Worldwide AI and Generative AI Spending Guide (August 2024) , the global AI market is expected to surge from US$235 billion in 2024 to US$632 billion by 2028. Tencent Cloud must also focus on its ability to balance local and global strategies while competing against more established international players.

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IDC Directions: The META region’s path to AI-Driven digital transformation

CIO

These efforts are part of a broader strategy to position the region as a global technology hub, one where AI-powered digital services redefine the quality of life and efficiency for citizens. Cities such as Dubai and Riyadh will continue to lead as fintech hubs, attracting both regional and global players to drive the sectors evolution.

Banking 195