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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. But as the world changed, we’ve had the privilege to help shape the future.

Commerce 496
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The targeted approach to cloud and data CIOs need for ROI gains

CIO

Migration to the cloud, data valorization, and development of e-commerce are areas where rubber sole manufacturer Vibram has transformed its business as it opens up to new markets. Plus, AI has been integrated into the e-commerce site to support product research and recommendations. But there’s an even more essential area for Pacetti.

Commerce 450
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 366
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Revolutionizing data management: Trends driving security, scalability, and governance in 2025

CIO

These solutions are preferred for healthcare, banking and telecom industries, where stringent privacy and security standards are non-negotiable. Real-time data integration at scale Real-time data integration is crucial for businesses like e-commerce and finance, where speed is critical.

Security 425
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Top tech trends powering the Middle East’s digital evolution by 2025

CIO

AI and Machine Learning will drive innovation across the government, healthcare, and banking/financial services sectors, strongly focusing on generative AI and ethical regulation. The financial sector will see rapid adoption of digital payments, open banking, and Central Bank Digital Currencies (CBDCs).

Banking 306
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Mastercard takes on UPI with new biometric payment passkey in India

CIO

The new service will initially pilot in India with some of the country’s largest payment players, including payment aggregators such as Juspay, Razorpay, and PayU, along with major online merchants like bigbasket and leading banks such as Axis Bank, Mastercard said in a statement.

Banking 460
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4 ways ICA rebuilds and cleans up IT

CIO

During the pandemic, e-commerce quickly became the focus of large food chains. ICA, with about 1,300 stores and a 36% market share, was no exception, and in Q2 of 2020, while stay-at-home mandates were enacted, its e-commerce increased by 165%. Now e-commerce has slowed down and in-person purchasing patterns are recovering.

Commerce 469